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    Atlassian Support Services – Jira, JSM & Confluence

     Info
    Sold by: Zivra LLC 
    Zivra provides on-demand support hours for Jira Software, Jira Service Management (JSM), and Confluence, covering configuration, automation, user and permission management, integrations, and administration.

    Overview

    Zivra’s Atlassian Support Services provide expert-led, on-demand assistance for organizations utilizing Jira Software, Jira Service Management (JSM), and Confluence. Built to extend your internal team's bandwidth, Zivra’s support covers high-impact activities such as configuring new Jira projects, refining service desk operations, restructuring Confluence spaces, managing user access, and resolving day-to-day platform issues without the overhead of full-time staffing.

    Our support spans daily operations, platform configuration, workflow updates, permission tuning, automation rule design, integration setup, and post-migration clean-up. Whether you're scaling Agile teams, maintaining complex workflows, or ensuring governance across multiple instances, Zivra delivers timely guidance and hands-on execution to keep your Atlassian ecosystem running efficiently.

    Highlights

    • Use on-demand support hours for Jira, JSM, and Confluence administration, automation, and troubleshooting
    • Ideal for scaling teams, new project rollouts, and ongoing Atlassian optimization
    • No long-term commitments—use hours when you need them

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    Zivra Program Support: Customers receive expert guidance from Zivra’s seasoned consultants, including hands-on implementation, best practices for seamless integration, and tailored recommendations to optimize outcomes. Our team provides proactive troubleshooting, knowledge transfer, and continuous support throughout the pilot to ensure a smooth and successful evaluation. <www.zivra.com > Phone number +1 312-469-8372 Email address devops@zivra.com 

    Software associated with this service