Sold by: Dedicatted
Dedicatted deploys a secure GenAI HR assistant on AWS that guides new hires through onboarding and resolves common service desk requests 24x7. HR teams save dozens of hours quarterly on repetitive tickets while new employees get instant, personalized guidance on policies, benefits, and processes.
Overview
Service Overview
HR service desks lose hundreds of hours annually on repetitive questions about policies, benefits, access requests, and onboarding tasks.
Dedicatted’s GenAI Employee Onboarding & HR Service Desk Automation builds an AWS‑hosted assistant that provides instant answers, guides workflows, and automates common requests while maintaining enterprise governance and compliance.
What We Deliver
- Production GenAI HR assistant integrated with your HRIS and ticketing systems
- Personalized onboarding experience for new hires
- Self‑service resolution for 60%+ of common HR requests
- Governance, audit trails, and role‑based access controls
Key Features
- Knowledge processing – Amazon Kendra indexes policies, benefits guides, and FAQs for accurate, contextual answers.
- Workflow automation – Triggers equipment requests, access provisioning, and approvals via Amazon Step Functions.
- Personalized guidance – Custom onboarding paths based on role, location, and employment type using Amazon Bedrock.
- Secure & compliant – Enterprise guardrails, audit logging, and integrations with Workday, ServiceNow, Okta.
Business Results
- 60% HR ticket reduction through self‑service GenAI resolution.
- 30% faster new hire time‑to‑productivity with guided onboarding.
- Higher employee satisfaction with instant 24x7 answers to workplace questions.
Highlights
- Deploy 24x7 GenAI HR assistant that resolves policy/benefits questions and guides onboarding in seconds
- Automate 60% of HR service desk requests (access, equipment, PTO) with secure AWS workflows
- Cut new hire ramp‑up time 30% through personalized, role‑specific onboarding experiences
Details
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Pricing
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Support
Vendor support
Support Details:
At Dedicatted, we are committed to providing our customers with exceptional support to ensure they receive the most value from our product. Customers who purchase our product can expect to receive the following level of support:
Contact information: Customers can reach out to us via email at contact@dedicatted.com or through our website.
Support channels: We offer a variety of support channels to ensure our customers receive timely and efficient support. Our support channels include:
- Email: Customers can email our support team at any time with questions or issues. We strive to respond within 24 hours.
- Google Chat: Customers can chat with our support team in real-time to get quick answers to their questions or assistance with any issues they may be experiencing.
- Phone support: Customers can call our support team during business hours, Monday through Friday, from 9 am to 5 pm EST.
Support level: We provide technical support for our product, including assistance with installation, configuration, and troubleshooting. Additionally, we offer guidance and best practices to help customers optimize their DevOps processes.
Overall, our goal is to ensure our customers receive exceptional support and have a positive experience with our product. We are committed to helping our customers achieve success with their DevOps processes and AWS cloud adoption.