Overview
Our consulting services offer expert and proactive management of your SAP Business One (SAP B1) ecosystem running on AWS. Designed to meet your specific requirements, we provide the flexibility of an hourly model or the robustness of a comprehensive, managed service. This service ensures security and SLA (Service Level Agreement) compliance for your SAP B1 environments on AWS.
- Our team, certified in both AWS and SAP, provides:
- Operating system administration.
- Database management for SAP B1 (SQL Server, SAP HANA).
- Proactive monitoring of the SAP Business One application.
- Applying patches and updates.
- Incident resolution and continuous improvements.
The modular approach of our services allows for easy scalability, adjusting to your business's demands and specific needs.
This service package is designed to complement other SAP-related solutions on AWS Marketplace, such as AWS EC2, Amazon RDS for SAP B1-compatible databases, AWS Support, and AWS high-availability solutions, ensuring a smooth and efficient integration.
Highlights
- Proactive Support and Administration on AWS with SAP and AWS Certified Staff: We provide specialized, proactive management of your SAP Business One environment on the AWS cloud, led by a team certified in both platforms.
- Flexible Models: Our service models adapt completely to your needs. You can opt for the agility and control of an hourly model or the peace of mind of a comprehensive service that covers everything, guaranteeing complete and reliable support.
- Maximum Availability and Efficiency: We implement proactive monitoring and patch management to ensure operational continuity and strict compliance with SLAs (Service Level Agreements).
Details
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Vendor support
Support email: info@pyramidconsulting.usÂ
Available phones: +57 350 8562573 (Colombia); +1 786 589 9310 (USA); +593 98 343 0262 (Ecuador); +51 964 33 8086 (PerĂş); +1 786 589 9310 (Mexico); +502 23868800 (Guatemala)
Page: https://pyramidconsulting.co/Â
Support level: specialized support with a quick response for incident resolution, technical inquiries, and scheduled activities; support according to SLA and escalation with certified consultants.
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