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    AWS SME Premium Support: On-Demand

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    Sold by: Inayam 
    Accelerate your cloud initiatives with on-demand access to certified AWS Subject Matter Experts (SMEs). Our Premium Support service is designed for AWS cloud platform that require timely, expert-level assistance for architecture design, troubleshooting, security compliance, and cost optimization — without the overhead of full-time consulting.

    Overview

    Key Features 🔹 Certified AWS Experts On-Demand Gain instant access to a pool of AWS-certified professionals with expertise across a wide range of AWS services.

    🔹 Architecture Review & Optimization Our SMEs conduct in-depth architecture reviews to ensure your environment is scalable, secure, cost-efficient, and aligned with AWS Well-Architected Framework.

    🔹 Incident & Troubleshooting Support Get rapid response and resolution support for critical issues impacting your applications or infrastructure.

    🔹 Security & Compliance Guidance Ensure compliance with best practices and regulatory standards using tools like AWS Config, IAM, Control Tower, and Security Hub.

    🔹 DevOps & Automation Consulting Streamline your operations with automation strategies using Terraform, AWS CDK, CI/CD pipelines, and infrastructure as code.

    Highlights

    • Flexible, On-Demand Model – Pay hourly when you need it — without commitment. Deep Expertise Across AWS Stack.
    • Rapid Troubleshooting & Incident Management – Fast response and resolution for critical production issues.
    • We are pleased to offer a "No Cost Engagement" on your first assignment, providing you with a risk-free opportunity to experience the quality of our work and our commitment to exceptional service.

    Details

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    Delivery method

    Deployed on AWS

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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    For any questions, technical assistance, or post-purchase support, you can reach us via:

    📧 Email: support@inayam.consulting 

    📞 Phone: +1 (647) 564-9954

    🌐 Support Portal: https://www.inayam.consulting/contact 

    Support Levels:

    Customers can expect prompt and professional assistance, including:

    Standard Support:

    Available Monday to Friday, 9:00 AM – 6:00 PM (EST). Response time within 1 business day.

    Priority Support (for enterprise clients):

    24/7 availability with response time within 4 hours. Includes access to senior cloud engineers for critical issues.

    We are committed to delivering timely, knowledgeable, and solution-oriented support to ensure your success with our product.