Sold by: AllCloudÂ
The AllCloud Managed Solutions offering enables customers to rely on AllCloud to continuously maintain, enhance and support the previously deployed AllCloud solutions, at a lower cost than self-maintaining them. All this without the burden of maintaining specialization for the continuous maintenance of these DevOps tools artifacts.
Overview
AllCloud Engage - Managed Solutions
AllCloud Managed Solutions offering provides customers unlimited access to the entire AllCloud Solutions Factory portfolio, which includes foundational, operational, and workload-related deployment blueprints for application and data management needs.
Our production ready Solutions and Blueprints come with a maintenance package, commitment to bug fixes, patching, continuous updates, and ongoing enhancements. Plus a bundle of professional support, SLAs, and training to maximize the value you receive from AllCloud and to speed up and simplify your journey to the cloud and your day-2 operations.
Key Benefits:
- Access to all Solutions Factory solutions.
- Continuous solutions updates.
- Bug fixes.
- Monthly updates to enhance and deliver continuous additional value.
- Training and support to help embrace self-service.
- The ability to leverage economies of scale.
- Reduction in the cost of ownership compared to custom or homegrown software.
- Cost saving due to maintaining the automation yourself vs. buying support.
The Service Includes:
1. Maintenance package
- Bug fixes
- Continues updates to stay current
- Continues enhancements and improvements
2. Support bundle
- Next-day SLA Support for critical issues
- Professional support
- Solutions rollout planning
- Managed updates
3. Training bundle
- Online training and knowledge base
- Remote Instructor-led training (for Advanced and Unlimited tiers)
4. Unlimited users
5. Access to all AllCloud's Solutions Factory Solutions and Blueprints
Highlights
- AllCloud Managed Solutions comes in a tiered model depending on the scale and level of the solution’s usage. Managed solutions (all tiers) include a maintenance package, support bundle, training bundle, unlimited number of users, and access to all Solutions Factory solutions.
- AllCloud’s solutions and blueprints aim to improve productivity and self-service. They are delivered via AWS Service Catalog with an “App Store” like experience so you may deploy updates as soon as they become available. The list of available solutions is constantly updated as we generate more solutions over time.
- Our Solutions and Blueprints are Well-Architected and secure by design and will improve your time-to-value, achieve higher-quality deployments, reduce faults, and gain better security.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Resources
Support
Vendor support
Support tickets and access to the documentation and knowledgebase of solutions are made via the AllCloud Engage Portal at https://engage.allcloud.io (using Solutions Factory cases) or through our concierge service (Customer’s Success Manager or CSDM).