Sublime Email Security Platform

My main use case for Sublime Security is email security and phishing detection, where I use it to investigate suspicious emails, identify phishing and BEC attempts, analyze malicious links and attachments, and support the triage and remediation process.

One example of how I used Sublime Security to handle a real situation is when it flagged a phishing email that appeared to come from a legitimate vendor based on the sender and email content. I used it to investigate the links and other indicators, confirmed it was a phishing attempt, and removed the message from affected mailboxes, which helped prevent users from interacting with it.

I mainly use Sublime Security as part of my day-to-day email alert triage, which helps me quickly identify suspicious emails, investigate phishing and BEC attempts, and gather useful context before deciding whether to close or escalate an alert. I also find the automation and remediation capabilities helpful for reducing manual work.

For me, the best features Sublime Security offers are phishing and BEC detection, detailed email analysis, threat hunting, and automated triage remediation. I appreciate that the detections are transparent, allowing me to understand why an email was flagged instead of just receiving a black box verdict. Sublime Security's AI Analyst is particularly useful for automatically investigating user-reported emails and reducing manual triage work.

Sublime Security's AI Analyst has helped me reduce the amount of manual email triage I need to do because when users report suspicious emails, it analyzes the message, links, attachments, and sender context and provides a verdict with reasoning. This gives me a quick starting point for investigation instead of reviewing everything manually, which saves time especially when there are a large number of user-reported emails. This allows me to focus my attention on cases that actually need deeper investigation.

I particularly appreciate the combination of detections, threat hunting, and remediation in one platform. The campaign grouping is useful because I can investigate related emails together instead of treating every message as a separate alert. The transparency of the detections is another strong point as it helps me understand why a message was flagged.

Sublime Security has positively impacted my organization by helping our team reduce manual email triage and respond to phishing and BEC threats faster. The automated analysis and remediation allow analysts to spend less time reviewing routine user-reported emails and more time on higher-risk investigations. It also gives us better visibility into why an email was flagged, making investigations and escalations easier.

The biggest measurable impact has been reducing the time spent on email triage, handling user-reported phishing emails faster, and reducing the amount of manual investigation required. Although I don't have a specific organization-wide percentage to share, the improvement is noticeable in analyst workload and response time.

I believe the main areas for improvement for Sublime Security are ease of onboarding and learning, as the platform has many powerful capabilities, making it take some time for new analysts to become comfortable with all the features and detection logic. I would also appreciate continued improvements in customization and integration, especially for fitting it smoothly into different SOC workflows.

Regarding needed improvements, I think the documentation is generally useful, but I would appreciate more beginner-friendly guidance and practical SOC examples, particularly around setting up detections, tuning rules, and integrating Sublime Security with SIEM and SOAR platforms. The API and integration options are already strong, but clearer step-by-step examples would make it easier for analysts to get started and build more advanced workflows.

I have been using Sublime Security for 1.5 years.

I would recommend Sublime Security to teams that want to strengthen their existing email security and reduce manual phishing triage. I suggest they start with a focused evaluation using real user-reported emails and measure detection quality, false positives, and analyst time saved. I have covered all the relevant points regarding Sublime Security. I give this product a rating of 9.

I usually start by reviewing the sender, then proceed with header analysis, URL and attachment review, and analyzing the message content. After that, I check the threat indicators and detection results to understand the risk, and if it is confirmed, I use Sublime Security's remediation capabilities to remove or quarantine the email and document the incident.

I also use Sublime Security to investigate similar email campaigns and identify patterns across users. Its detection and remediation capabilities help me respond consistently, reducing manual work and improving the overall security posture.

Campaign grouping helps us identify similar phishing patterns across multiple users and investigate them as one campaign instead of handling each email separately, which makes it easier to spot common IOCs, understand the attack pattern, and quickly remediate all related messages. This saves our time and improves consistency.

Sublime Security has improved our email threat detection and response by helping us identify phishing and Business Email Compromise campaigns faster, investigate related emails, and automate remediation, which has reduced our manual effort and improved our response time. This enables us to better protect against email-based threats.