Overview
Unisys Branch Banking Solutions delivers a robust, configurable solution that modernizes staff-assisted channels and enhances customer experiences across physical branches. Combining decades of banking expertise with advanced digital capabilities, Unisys provides solutions that streamline branch operations, strengthen security and ensure compliance. Your institution gains modular flexibility to meet diverse business needs while maintaining performance.
Delivering seamless, secure, and efficient service across multiple channels is a challenge, especially as customer expectations evolve. Regulatory requirements and rising fraud risks demand solutions that protect sensitive data, optimize workflows, and maintain compliance. Traditional branch systems often lack the necessary integration and agility to adapt to changing market conditions.
Built for flexibility and scalability, Unisys Branch Banking Solutions supports essential branch operations such as account opening, cash transactions, deposits, and signature verification, simplifying branch workflows and enhancing productivity. It enables mobile worker support, features rearchitected front-end/back-end interaction, and automates workflows, while hyperautomation, powered by AI and RPA, strengthens security and operational efficiency.
Solution Highlights: -Configurable widgets framework for personalized dashboards -Facial biometrics integrated for secure authentication -Responsive UI optimized for mobile workers and tablet use -Integrated signature management for streamlined verification -Peripheral device integration and journals/totals management
Key Advantages: -Modular architecture supporting low-code/no-code customization -Seamless integration with self-service and third-party systems -Cybersecurity-first approach to protect sensitive data and biometrics -Proven industry expertise supporting over 100 banks globally
Solution Outcomes: -Improved UX/UI for consistent, intuitive customer experiences -Reduction in external process duration and increase in productivity -Enhanced fraud prevention and regulatory compliance -Cost savings through back-office elimination and automation
As a trusted global provider, Unisys partners with leading institutions to deliver secure, compliant, and future-ready branch banking solutions. Together, we help banks protect customer interactions, optimize operations, and build lasting trust — empowering them to thrive in a highly regulated, digital-first world.
Highlights
- Configurable and Modular Design: Unisys Branch Banking offers a highly configurable solution with modular components, enabling financial institutions to tailor branch workflows to their unique needs. From dashboard widgets to low-code/no-code customization, banks can rapidly adapt processes, integrate third-party services, and deliver consistent, efficient customer experiences across channels.
- Digital Identity and Biometric Authentication: Combining Unisys’ industry expertise and delivery excellence with Facephi’s market-leading biometric technology, this capability enables advanced identity verification and authentication across digital and branch channels. It leverages AI-driven facial biometrics, liveness detection, and automated document validation to secure customer interactions, prevent fraud, and ensure compliance with global regulations such as GDPR, AML, and eIDAS.
- Enhanced Security and Fraud Prevention: The solution incorporates behavioral and facial biometrics, AML compliance tools, and fraud detection powered by AI/ML to protect sensitive data and mitigate operational risks. By interrupting fraud at all stages and reducing false positives, Unisys Branch Banking helps institutions safeguard transactions, maintain regulatory compliance, and deliver secure, frictionless customer experiences.
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Support levels are available according to various needs: 24/7, 8/5, or 10/5. Unisys has regional and local support teams and global product support to escalate to for complex issues. For digital identity capabilities powered by Facephi: Unisys provides L1 and L2 support, and for interest in L3 support, you can find more information here: