Sold by: Flexa CloudÂ
The goal of conversational analytics is to gain insights into customer conversations to improve customer experience, enhance service quality, and help businesses make better decisions. Some of the things that conversational analytics can help busi...
Overview
Conversational analytics
Flexa, with over 15 years of expertise in AI and Cloud, delivers this solution to create measurable business impact.
Our platform runs directly in the customer’s AWS account, ensuring scalability, compliance, and full ownership.
Benefits
-
The goal of conversational analytics is to gain insights into customer conversations to improve customer experience, enhance service quality, and help businesses make better decisions. Some of the things that conversational analytics can help businesses understand include: Customer needs and pain points, Customer sentiment, Customer intent, Trends, Customer perceptions of the brand, etc
-
Designed to reduce costs, accelerate processes, and enhance customer and employee experiences.
-
Scalable and secure, aligned with enterprise-grade requirements.
-
Strategic implementation with continuous improvement.
How We Deliver
The Flexa solution is powered by Amazon Bedrock and Amazon SageMaker, enabling robust, scalable, and intelligent automation tailored to this use case.
Highlights
- Runs directly in the customer’s AWS account for full ownership and compliance
- Powered by Amazon Bedrock and Amazon SageMaker for scalable and intelligent automation
- 15+ years of Flexa expertise delivering enterprise AI and Cloud solutions
Details
Sold by
Delivery method
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.