Sold by: Aware Lens
Aware Lens is an ADA Title II and WCAG 2.1 AA compliant public meeting video platform for local governments, school boards, and public agencies. It adds civic-tuned captions, real-time live captioning, audio description, searchable transcripts, AI meeting summaries, and 8-language translation to every meeting, with most agencies live on an accessible resident portal within 1-3 business days.
Overview
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Accessible meeting video, captions and transcript
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AI meeting summary organized by topic
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Topic detail with plain-language Explain
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Meeting pages in 8 languages
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Roll-call vote display for chamber and stream
Aware Lens helps public entities meet the 2024 DOJ ADA Title II rule, which requires WCAG 2.1 Level AA for web content, including meeting video, by April 26, 2027 (entities serving 50,000+) and April 26, 2028 (smaller entities and special districts). Connect YouTube, Zoom, direct uploads, or a bulk archive, and Aware Lens automatically remediates your meetings and publishes them to a WCAG 2.1 AA conformant resident portal with an audit trail. Most agencies are live within 1-3 business days, with no RFP, consultants, or AV crew.
Compliance built in
- Captions (WCAG 1.2.2): tuned to your officials, places, and civic vocabulary, with speaker identification
- Live captions (1.2.4): real-time captions synchronized to your encoder
- Transcripts (1.2.1, 1.2.3): full interactive transcripts synced to playback
- Audio description (1.2.5): AI narration of slides, charts, and documents
- Accessible player: keyboard-operable, screen-reader compatible, viewer-controlled captions, no resident account required
One platform from posted agenda to public record
- Livestream: RTMP streaming from OBS, hardware encoders, or meeting-room systems; optional YouTube simulcast; adaptive Full HD over a global CDN; automatic post-meeting processing into the accessible archive
- Agenda: immutable agenda posting in your existing formats, with addenda instead of edits
- Vote: attendance and roll-call capture shown in chamber and on stream
- Minutes: drafts auto-generated from transcripts in your format, reviewed line by line
- Comment: email-confirmed public comment and speaker sign-up
- Languages: full meeting pages in 8 languages with name and figure protection
- Ask Aware: plain-English Q&A with citations to the exact moment in the meeting
- Aware Capture: iPad and Android recorder app for meeting sites without existing video equipment
- Aware Access: native apps for iPhone, Android, and Apple TV with push notifications
Residents also get plain-language AI summaries organized by topic and OCR-searchable meeting documents, including text in scans and charts. Staff get role-based access, private rotatable stream keys, location-verified streaming, and an analytics dashboard showing what residents watch and search.
Who it's for: towns, cities, townships, villages, and boroughs; counties and authorities; school boards of education; public college and university boards; planning, zoning, and other commissions; transit, utility, and special-purpose districts; and state agencies, legislatures, and courts. Pricing is based on the number of meeting videos you publish per year, from School District (40 videos) to High-volume (400 videos), in the Plus edition or a Basic edition without AI summaries, with optional live streaming, add-ons, and clerk modules. Your data can always be exported in common formats.
Custom pricing: We also offer custom pricing plans, including multi-year terms, annual payments, and bundled discounts. If one of the plans listed does not meet your needs, please contact us for a private offer.
Highlights
- ADA Title II / WCAG 2.1 AA compliance for meeting video: civic-tuned captions with speaker ID, synced transcripts, AI audio description, and real-time live captions, with an audit trail
- One platform from agenda to public record: Livestream, Agenda, Vote, Minutes, Public Comment, 8-language translation, and Ask Aware Q and A with citations to the exact meeting moment
- Live in 1-3 business days with no RFP, consultants, or AV crew: connect YouTube, Zoom, uploads, or a bulk archive and existing meetings are remediated automatically
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/36 months |
|---|---|---|
Aware Lens School District - 40 videos per year | Aware Lens Plus annual subscription: captions, audio description, transcripts, accessible player and hosting, plus AI meeting summaries, document search, and plain-language explanations. Includes 40 recorded, processed, and published videos per year. For standalone boards of education. | $46,800.00 |
Aware Lens Lite - 60 videos per year | Aware Lens Plus annual subscription: captions, audio description, transcripts, accessible player and hosting, plus AI meeting summaries, document search, and plain-language explanations. Includes 60 recorded, processed, and published videos per year. | $54,000.00 |
Aware Lens Standard - 120 videos per year | Aware Lens Plus annual subscription: captions, audio description, transcripts, accessible player and hosting, plus AI meeting summaries, document search, and plain-language explanations. Includes 120 recorded, processed, and published videos per year. | $82,800.00 |
Aware Lens Growth - 180 videos per year | Aware Lens Plus annual subscription: captions, audio description, transcripts, accessible player and hosting, plus AI meeting summaries, document search, and plain-language explanations. Includes 180 recorded, processed, and published videos per year. | $93,960.00 |
Aware Lens Pro - 240 videos per year | Aware Lens Plus annual subscription: captions, audio description, transcripts, accessible player and hosting, plus AI meeting summaries, document search, and plain-language explanations. Includes 240 recorded, processed, and published videos per year. | $126,000.00 |
Aware Lens Extended - 320 videos per year | Aware Lens Plus annual subscription: captions, audio description, transcripts, accessible player and hosting, plus AI meeting summaries, document search, and plain-language explanations. Includes 320 recorded, processed, and published videos per year. | $151,200.00 |
Aware Lens High-volume - 400 videos per year | Aware Lens Plus annual subscription: captions, audio description, transcripts, accessible player and hosting, plus AI meeting summaries, document search, and plain-language explanations. Includes 400 recorded, processed, and published videos per year. | $180,000.00 |
Additional video (per video) | Each video processed beyond the annual plan allotment, with captions, audio description, transcript, AI summary, and hosting. | $240.00 |
Live Streaming - 150 hours per year | Live captions and streaming for meetings as they happen, YouTube passthrough, and automatic recording into the platform. Includes 150 stream hours per year. | $21,600.00 |
Live Streaming - 400 hours per year | Live captions and streaming for meetings as they happen, YouTube passthrough, and automatic recording into the platform. Includes 400 stream hours per year. | $43,200.00 |
Dimensions summary
Pricing centers on annual subscriptions sized by how many videos you record, process, and publish each year. Aware Lens Plus plans range from 40 to 400 videos; Aware Lens Basic covers 120 videos without AI summaries or document search. You pay per additional video beyond your allotment. Live Streaming is a separate annual plan sized by stream hours, with per-hour overage. Add-on modules bill independently: Ask Aware, Ask Aware Atlas, mobile and tvOS apps, Capture per site, Agenda, Vote, Minutes, Comment, and Languages. Archive Migration and Onboarding are one-time charges you add as needed.
Top-of-mind questions for buyers
One video is a single recorded meeting that gets processed and published. Processing adds captions, audio description, a transcript, and hosting on the accessible player. Plus plans also add AI summaries and document search. Each published meeting counts as one video against your yearly allotment.
Each video beyond your annual allotment bills under the Additional video dimension. Each live stream hour beyond your Live Streaming plan bills under the Additional stream hour dimension. These charges apply per unit over the included amount, so cost grows only with the extra usage.
They bill independently and add together. You pick one Aware Lens Plus or Basic plan sized by videos. Live Streaming is a separate annual plan sized by stream hours. Modules like Vote, Minutes, Agenda, Comment, and Languages each bill on their own. Archive Migration and Onboarding are one-time charges.
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Vendor refund policy
All fees are non-cancelable and non-refundable, except: (1) if AwareNow cannot remedy a material service failure within a reasonable time, or ends a service due to an IP claim, we refund prepaid fees for the unused term; (2) public entities may end for non-appropriation and pay only for services provided to that date. Overage usage and started onboarding or archive migration are non-refundable. Request refunds at support@awarenow.ai with your AWS account and offer IDs.
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Delivery details
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Support
Vendor support
To reach Aware Lens support:
- Email: support@awarenow.ai
- In-app: submit a support ticket from the Help screen in the Aware Lens admin console
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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