Listing Thumbnail

    carahQ [Private Offer Only]

     Info
    carahQ is a procurement solution designed to streamline the acquisition of AWS Marketplace SaaS products and solutions for public sector customers.

    Overview

    carahQ combines the benefits of the Private Offer feature along with Carahsoft's contract vehicles in providing customers a seamless acquisition process for their cloud-based products and solutions from AWS Marketplace. Using carahQ, customers can negotiate, review and execute custom terms and pricing agreements directly with their ISV vendor or channel reseller and delivered by AWS Marketplace.

    Highlights

    • Contract Vehicles: Select from Carahsoft's extensive options of federal, state and local contracts or Bring Your Own Contract from your preferred reseller partners.
    • Access to over 1000+ Commercial SaaS Partners in AWS Marketplace.

    Details

    Delivery method

    Deployed on AWS

    Unlock automation with AI agent solutions

    Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
    AI Agents

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    carahQ [Private Offer Only]

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

     Info
    Dimension
    Description
    Cost/month
    CarahQ
    CarahQ ISV Solution
    $10,000.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Additional Usage Fees May vary. Contact Seller for Rate
    $1,000.00

    Vendor refund policy

    Please contact seller for offering specific policy.

    How can we make this page better?

    We'd like to hear your feedback and ideas on how to improve this page.
    We'd like to hear your feedback and ideas on how to improve this page.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    0%
    0%
    0%
    0%
    0 AWS reviews
    |
    1 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    MichaelHines

    Streamlined government sales with good efficiency but room for distributor service enhancement

    Reviewed on Oct 23, 2024
    Review provided by PeerSpot
    ">

    What is our primary use case?

    Carahsoft  is not a product but a distributor that sells various types of software. I have been working with Carahsoft  primarily for selling to the US government because they have a GSA or General Services Administration contract, making it easier and faster to sell to the government. Additionally, large corporations can buy software through Carahsoft to avoid lengthy procurement cycles due to Carahsoft's marketplace.

    How has it helped my organization?

    Carahsoft has helped us primarily in selling to the US government efficiently and swiftly. Their marketplace allows large companies to purchase without going through the usual procurement cycle and RFP processes, which has worked out well and supported Carahsoft's growth.

    What is most valuable?

    The most valuable feature of using Carahsoft is their ability to sell to the US government through their General Services Administration contract, which simplifies the process of entering contracts with the government.

    What needs improvement?

    Carahsoft is a distributor and reseller, which means we need to give them a margin on the software sold, thereby reducing our revenue. 

    It would be beneficial if Carahsoft enabled their people to deliver the software and similar services, as they currently do not provide these. They are strictly a distributor.

    For how long have I used the solution?

    I have been using Carahsoft for about twelve to 13 years.

    What do I think about the stability of the solution?

    Carahsoft is a stable organization. They have been growing year over year, and I do not foresee them going anywhere.

    What do I think about the scalability of the solution?

    Carahsoft scales well as they are a distributor with no products of their own that could present scalability issues.

    How are customer service and support?

    The support team at Carahsoft varies in proficiency depending on how well the software vendor has enabled them. They are not bad overall, although they may struggle if not sufficiently enabled, but they are generally fine.

    How would you rate customer service and support?

    Neutral

    What was our ROI?

    We have experienced a positive return on investment from integrating Carahsoft.

    What's my experience with pricing, setup cost, and licensing?

    Carahsoft's pricing is determined by the software vendors' pricing. If a vendor provides a margin, the prices remain the same as set by the software company. If no margin is provided, Carahsoft may have to mark up the price, thus increasing costs for the end customer.

    What other advice do I have?

    Carahsoft is strategic, and it is important for organizations considering them to understand their requirements and how Carahsoft fits in. They work well with partners and organizations and are a good company to work with if you have the need.

    I'd rate the solution seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    View all reviews