TrueMark Enterprise Operations Center (EOC)

TrueMark Enterprise Operations Center (EOC) delivers unified, 24/7 operations and security management for modern AWS-based environments. By integrating a robust Network Operations Center (NOC) and Security Operations Center (SOC), the EOC provides real-time monitoring, automated alerting, incident response, and proactive threat detection. Our platform leverages AWS-native services such as CloudWatch, Security Hub, and AWS Lambda, along with proprietary tools like AutoAlarm and synthetic canaries, ensuring rapid detection and resolution of operational and security incidents.

With support for AWS workloads including EC2, RDS, EKS, and serverless architectures the EOC offers comprehensive visibility across your cloud infrastructure. Customers benefit from major incident management, advanced observability, root cause analysis, and actionable reporting. Our AWS-certified engineers and tailored runbooks optimize incident handling and minimize downtime, providing best-in-class site reliability, compliance, and operational efficiency. Integration with AWS Identity and Access Management (IAM) ensures secure, role-based access and strict adherence to your organization’s security requirements.

TrueMark’s EOC is purpose-built for organizations running business-critical workloads on AWS, providing end-to-end support from automated monitoring to rapid incident resolution.