Embedded Knowledge Assistant for SaaS

Your Platform Isn't Missing Features. It's Missing Answers.

• Users show up ready to work, but the context they need lives in SharePoint, Notion, Google Drive, or Slack. So they leave, search, guess, or file support tickets, not because your product failed, but because the right information wasn’t available when they needed it.

Turn disconnected knowledge into a product advantage in weeks, not months.

• This purpose-built accelerator delivers a working Amazon Q integration inside your SaaS product in just six weeks. Caylent handles the complexity: scoped access, secure backend orchestration, in-product UX, and operational readiness. The result: a production-grade experience that enhances your platform’s value, improves customer satisfaction, and accelerates your roadmap.

Where We Can Help

• Zero Data Storage Customer knowledge stays with the customer. The solution brokers live Q requests without storing
• Per-Tenant Access Controls Every request is scoped to the user and tenant, ensuring secure and precise access based on permissions.
• Multi-Tenant Ready Architecture supports dynamic tenant resolution, context injection, and scoped prompting with no hardcoded integrations.
• Modular & Extendable Components are decoupled and delivered as patterns, enabling your team to adapt and extend quickly.
• Built-In Observability Monitor usage, latency, and failure scenarios so you can optimize and expand with confidence.