GovConnect for Public Sector: Child Care Licensing Salesforce Solution

State government agencies need a reliable way to license providers while protecting children and supporting families. Deloitte's GovConnect Child Care Licensing solution is designed to unify casework, inspections, waivers, sanctions, and communications in a single platform so staff can work efficiently and transparently.

Configurable workflows guide inspectors through scheduling, visits, findings, and ratings. The system supports complaint and incident intake, document management, and corrective action plans with clear accountability and reporting. Providers receive secure communications and status updates to keep them compliant.

Deloitte implements the solution with an emphasis on data quality, audit readiness, and user experience. Our team aligns licensing processes with policy while enabling faster cycle times and improved visibility across programs and regions.

This is a professional services engagement to configure and deploy GovConnect on Salesforce (not included), which can be purchased separately through the AWS Marketplace. Salesforce's Hyperforce infrastructure architecture runs on AWS services to provide a compliant, scalable, secure, and reliable platform tier.

Learn more: https://www.deloitte.com/us/en/Industries/government-public/about/child-care-early-learning-services.html