Sold by: Jamila ticket system
Deployed on AWS
A production ready support ticket system delivered as an Amazon Machine Image (AMI). Deploy in one click, keep full root access, own every byte of your data.
Overview
Jamila Ticket System is a fully self hosted support ticket platform designed for teams that demand complete control over their data. Delivered as an Amazon Machine Image (AMI), Jamila deploys in one click and gives you full root access to the underlying server. No SaaS lock in, no external dependencies, you own every byte of your data. Ideal for businesses, developers, and enterprises requiring secure, customizable, production ready ticket management.
Highlights
- Self hosted ticket system
- Production ready configuration
- One click deployment
Details
Sold by
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
AmazonLinux 2
Deployed on AWS
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Features and programs
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Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/hour |
|---|---|
c7a.medium Recommended | $0.50 |
c8a.medium | $0.50 |
Vendor refund policy
Email ashtari12@jamilatechnology.com with your AWS account ID, billing period, and issue for a response within 2 business days.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Jamila Ticket System v1 Updated Amazon Linux 2 base, improved ticket performance, enhanced authentication, and cleaned AMI for secure, compliant deployment.
Additional details
Usage instructions
Launch the Jamila Ticket System AMI on an EC2 instance, allow HTTP 80 and SSH 22, then access the dashboard through the instance public IP
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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