Overview
Our team provides comprehensive generative AI solutions designed to transform your business operations. We leverage our extensive experience in data, IoT, and GenAI to deliver innovative end-to-end solutions within AWS cloud.
We begin with a thorough assessment of your business challenges and objectives. Based on this evaluation, we design and implement custom GenAI solutions that drive tangible results.
Custom solution design: Tailored GenAI applications built to address specific business challenges.
Model development and fine-tuning: Expertise in adapting state-of-the-art models to client needs, from custom models to Bedrock models customizations.
Integration services: Seamless incorporation of GenAI AWS services into existing systems and workflow solutions.
SaaS model: A streamlined service that focuses on the key aspects of developing and implementing GenAI solutions, from conceptualization to integration to maintenance, upgrades and everyday operation and support.
Highlights
- Comprehensive solution development from initial assessment through deployment and ongoing support, ensuring successful implementation of GenAI AWS technologies in your business.
- Expert team with proven experience in AWS Cloud, Data and Analytics, IoT, and AI, capable of adapting and fine-tuning models to meet specific business requirements.
- Flexible SaaS delivery model that reduces complexity and accelerates time-to-value while maintaining high performance and reliability.
Details
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Pricing
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Support
Vendor support
Our support approach ensures continuous operation and optimization of your GenAI solutions. We provide ongoing maintenance, updates, and performance improvements to keep your systems running at peak efficiency. Our Operations and Support team manages your service continuity by responding to incidents and alerts efficiently while minimizing downtime. We follow clearly defined processes and methodologies tailored to your needs. Service Management We coordinate all interactions between you and our team to ensure smooth operations. Our structured approach helps us deliver optimal service performance through clear roles and responsibilities. We are committed to meeting all agreed-upon service levels and deliverables. Service Desk Our service desk team manages all user support tickets from start to finish. They provide initial support and ensure proper routing of requests to technical teams. The team maintains active communication with users and sends important service updates when needed. Technical Support Our technical support is structured around three main functions: Monitoring: We continuously watch system performance and alerts to quickly identify any issues. When anomalies are detected, we notify relevant stakeholders and begin resolution procedures. Core Support Activities Incident Management: This includes deploying new components, removing old ones, and implementing updates. When outages occur, we work quickly to restore services and resolve technical issues. Request Management: We process new service requests and system changes while tracking everything through monthly reports. Support Contact: dispatch@xaldigital.comÂ