Sold by: DANAconnect
With our Design and Implementation of Automations service at DANAconnect, we facilitate and personalize the creation of advanced automated flows, tailored to the specific demands of each organization and department. We understand that digital transformation can be overwhelming, and that’s why we strive to simplify the process and make it more accessible.
Overview
DANAconnect's Automation Design and Implementation Service is designed to simplify and personalize the creation of advanced automated flows, catering to the specific requirements of each organization and department. This service aims to make the digital transformation process more accessible and less overwhelming for companies. Key aspects of the service include:
Customized Automation Solutions: Tailored automation flows designed to meet the specific needs of each organization and department, facilitating digital transformation.
Extensive Use Cases Catalog: A comprehensive catalog offering various starting points for agile automation implementation across different business scenarios.
Diverse Automation Enablements: Includes key automations like cross-channel tracking, document sending, collections, and customer welcome sequences, enhancing operational efficiency.
Alignment with Business Objectives: Automation flows structured to optimize processes, improve efficiency, and provide clarity in line with company goals.
Proof of Concept Creation: Risk reduction and cost savings through pre-implementation validation of automation solutions.
Channel Selection Support: Strategic advice on channel selection to maximize the impact and ROI of automation efforts.
Availability and Integration: This service can be contracted at any time with a subscription to the DANAconnect platform and can be combined with other services or support plans.
Highlights
- Wide Automation Use Cases Catalog: Provides a starting point for companies to dive into automation in an agile way.
- Service Benefits: The service ensures that automation flows are aligned with business objectives, enhancing process efficiency and clarity. It includes the creation of a proof of concept to validate viability and effectiveness, support in channel selection for targeted strategies, and training for future configuration creation to ensure continuous updating and autonomy.
- Automation Enablement: automations such as cross-channel automated tracking flows, sending of critical documents, collections automation, insurance policy renewals, new customer welcome sequences, self-service channel adoption automation, and NPS automation with tracking.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
When you choose our Automation Design and Implementation Service, you're not just getting a solution; you're getting a partnership. Our commitment to your success is reflected in our comprehensive support system, tailored to ensure that your automation journey is smooth, effective, and transformative.
24/7 Operational Support: Our expert team is on standby around the clock, ready to address any operational challenges, ensuring your automated systems run without interruption. Multi-Level Technical Assistance: We've structured our support system with multiple levels, guaranteeing that complex technical issues quickly reach the right experts for swift and effective solutions. Personalized Account Management: Each client is assigned a dedicated account manager, offering customized, insightful support, attuned to your unique automation needs. Online Resource Hub: Gain access to our extensive digital library, filled with tutorials, FAQs, and resources, empowering you to maximize the benefits of our automation services. Training and Integration Programs: We offer detailed training and onboarding sessions, ensuring your team is well-versed in our technology, its features, and best practices for optimal use. Continuous Updates and Maintenance: Stay ahead with regular updates and maintenance on our platform, ensuring you're always equipped with the latest in automation technology and security advancements.
For additional information about DANAconnect, please contact us at sales@danaconnect.com .
Software associated with this service
DANAconnect Customer Communication Management Platform
By DANAconnect
DANAconnect is a cloud based SaaS Customer Communication Management (CCM) platform tailored for financial institutions, featuring low-code workflow automation. It streamlines client communication across multiple channels including email, SMS, push notifications, WhatsApp, automated calls, and API requests, ensuring security and efficiency.