Encora Managed Services & Support

Encora combines intelligent automation and monitoring with hands-on expertise to keep your cloud environment running smoothly and efficiently. Our team of over 750 AWS-certified engineers brings proven methods for automating routine tasks, strengthening security, and spotting potential issues before they affect your business. By integrating AI-powered operations tools with our global delivery model, we provide round-the-clock support that grows with your needs while helping you get the most value from your cloud investment. Highlights: • Leverage our cloud-first heritage and proven delivery model combining nearshore agility with offshore scale across 47+ global delivery centers • Access dedicated teams of AWS-certified engineers providing 24/7 monitoring, management, and optimization of your cloud infrastructure • Benefit from AI-enhanced operations leveraging AIOps for proactive issue detection and automated resolution • Ensure business continuity with comprehensive SLA management, incident response, and disaster recovery services • Optimize cloud spend through continuous monitoring and FinOps best practices • Maintain security and compliance with our integrated DevSecOps approach • Scale resources dynamically based on your business needs with our flexible engagement models