Sold by: Inbotiqa Ltd
Deployed on AWS
Intelligent Business Email & Communication The next-generation workflow, analytics, and email case management platform
3.5
Overview
Solve the pain points of shared mailboxes, boost productivity, and optimise communication and customer service with YUDOmail - the next-generation email from Inbotiqa, workflow, analytics, and case management platform. The core YUDOmail platform sits on top of Outlook or any existing email system to provide comprehensive tracking, task allocation, case management, auto-routing, chat, management insights, and further capabilities to transform the primary business communication channel of the world. Suitable for SME users up to Enterprise.
KEY FEATURES
TRACK EMAIL AND TASK OWNERSHIP - Responsibility and accountability with a clear history of ownership and every email tracked to completion.
A SINGLE CASE HISTORY AND COMPREHENSIVE AUDIT TRAIL - Every email, attachment, chat, internal comments, and action linked to a case held in one place.
REPORTING DASHBOARD - Real-time metrics and in-depth analytics to monitor performance and identify bottlenecks.
BUSINESS BENEFITS
REDUCE EMAIL VOLUMES - Auto-closure of non-essential items can reduce email volumes by over 40%.
IMPROVE CUSTOMER SERVICE - Faster turnaround times and case completion.
CUT TIME SPENT MANAGING EMAILS - Employee time spent managing emails can be reduced by over 50%.
ENABLE REMOTE WORKING - Optimise asynchronous and distributed working with comprehensive case management and total transparency.
Highlights
- TRACK EMAIL AND TASK OWNERSHIP - Responsibility and accountability with a clear history of ownership and every email tracked to completion. A SINGLE CASE HISTORY AND COMPREHENSIVE AUDIT TRAIL - Every email, attachment, chat, internal comments, and action linked to a case held in one place.
- REDUCE EMAIL VOLUMES - Auto-closure of non-essential items can reduce email volumes by over 40%. IMPROVE CUSTOMER SERVICE - Faster turnaround times and case completion. CUT TIME SPENT MANAGING EMAILS - Employee time spent managing emails can be reduced by over 50%.
- REPORTING DASHBOARD - Real-time metrics and in-depth analytics to monitor performance and identify bottlenecks. ENABLE REMOTE WORKING - Optimise asynchronous and distributed working with comprehensive case management and total transparency.
Details
Sold by
Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
YUDOmail Tier 1 Pricing 1 to 100 users | Inbotiqa's YUDOmail workflow management and analytics tool for back-office and operations teams provides a unique and highly effective solution to the long-standing issue of unstructured email data. For more users contact us directly | $264.00 |
Dimensions summary
YUDOmail is sold as a contract priced per user. This listing covers Tier 1, which supports 1 to 100 users. You pay based on the number of users you enroll within that range. The product delivers workflow management and analytics for back-office and operations teams handling email data. If you need to support more than 100 users, you contact the vendor directly rather than purchasing through this listing tier.
Top-of-mind questions for buyers
Each person you enroll to use YUDOmail counts as one user. You pay for the number of enrolled users within the 1 to 100 range. Enrolled staff include operations, support, and back-office team members who log in to manage requests and email workflows.
This listing tier covers 1 to 100 users only. Growth beyond 100 users is not billed automatically through this tier. You contact the vendor directly to arrange coverage for a larger team.
You get workflow management and analytics for handling email as trackable requests. This covers task ownership, due dates, a reporting dashboard for performance and trends, archiving of completed items, and internal collaboration on requests. All features apply to enrolled users within the tier.
inbotiqa.com
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Vendor refund policy
Inbotiqa does not offer refunds.
Legal
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Delivery details
Software as a Service (SaaS)
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Support
Vendor support
Get in touch with us through our website https://inbotiqa.com/ OR email us at yudo@inbotiqa.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Internet
Good interface
Reviewed on Oct 10, 2019
Review provided by G2
What do you like best about the product?
User friendly interface and easy navigation
What do you dislike about the product?
Improved ability to auto-sort and categorize would make the software better
What problems is the product solving and how is that benefiting you?
Efficiently sort through emails in a pleasant way