Converge's Public Cloud Foundation for AWS is an expert-led managed service providing 24x7 administration, governance, and support. We proactively optimize your AWS resources, enhance security, and control costs.
Overview
Unlock the full potential of your AWS environment with Converge's Public Cloud Foundation for AWS. This managed service provides 24x7x365 expert administration, governance, and support to optimize your AWS resources, enhance security, and control costs.
Our service is built on a foundation of industry-leading ITSM processes, ensuring reliable and transparent operations. We go beyond simple monitoring to provide proactive administration, in-depth environment reviews, and hands-on support for a wide range of AWS services. From maintaining your organizational hierarchy and IAM policies to managing EC2 instances, networks, and storage, our certified experts act as an extension of your team. Key Features:
• Comprehensive AWS Administration: Ongoing management of your AWS environment, including policies, resource tagging, and organizational hierarchy. • Proactive Governance and Health Reviews: Monthly reviews of IAM credentials, resource performance, cost control, and AWS policies to ensure best practices and identify savings. • 24x7x365 Support: Access to our global Service Desk and Operations Centers for incident, problem, and change management, backed by financially-backed SLAs. • Expert-to-Expert Service: Direct access to a team of certified AWS professionals for guidance, troubleshooting, and hands-on-keyboard support. • Standardized ITSM Processes: Leverages the Converge ITSM Foundation for consistent and reliable service delivery, including ticket management and defined communication channels.
Let Converge's deep expertise and proactive approach free your internal IT teams to focus on innovation and strategic initiatives, while we ensure your AWS environment is secure, optimized, and aligned with your business goals.
Highlights
- Maintain & Enhance AWS Environment: Ensure a secure, well-governed, and optimized AWS infrastructure through proactive administration and monthly health reviews.
- Policy & Strategic Alignment: Ensure your AWS environment remains aligned with defined IT policies, tagging strategies, and overall business objectives.
- 24x7x365 Support: Access to our global Service Desk and Operations Centers for incident, problem, and change management, backed by financially-backed SLAs.
Details
Categories
Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
Service Hours: 24x7x365
• Phone, Email, and Ticket Portal for submitting incidents. • Financially backed support SLA • Provides issue remediation support, advice & guidance, monitoring & response, health reviews, service requests, and change management.
Converge will work with you to build a tailored support and administration solution for your AWS workloads.