Managed Cloud Operations for Regulated AWS Environments

Deep expertise in regulated managed IT.

Since 2017, VSO has served some of the largest and most complex commercial and government organizations in the world. That experience comes to bear in one comprehensive suite of offerings, so you can focus on growing your business rather than on keeping the lights on.

As a high-growth enterprise itself, VSO knows what IT growing pains are like. Our end-to-end managed service meets you where you are and gets you where you are going, whether your infrastructure runs in AWS, on premises, or across both. For defense contractors and their suppliers, compliance is not a project that ends. VSO’s managed service is built around the practices CMMC expects, aligned to NIST SP 800-171, with configuration state, patch status, access records, and security findings captured continuously rather than assembled in the weeks before an assessment.

Each service below can be bought separately or bundled.

• Security operations center. VSO runs a staffed SOC for your AWS environment. Threat detection through Amazon GuardDuty, findings aggregation and security standards conformance in AWS Security Hub CSPM, investigation through Amazon Detective, and vulnerability and workload scanning through Amazon Inspector, with Amazon Security Lake as the single source for security telemetry. Detections are triaged by analysts before they reach you, not forwarded as raw alerts, with severity thresholds and escalation paths agreed in advance. Incident response runs from documented runbooks and is coordinated through AWS Systems Manager Incident Manager, and every incident feeds the same DevOps backlog that drives automation.
• Monitoring and alerting. Amazon CloudWatch dashboards, alarms, and log analysis, with Amazon CloudWatch Application Signals for application-level health, tuned so that escalations mean something. Our battle rhythm quiets the noise and consistently minimizes major escalations, with performance dashboards and asset tracking that surface the insights most meaningful to your business. VSO scrutinizes ticket trends for automation opportunities and adds each to a DevOps backlog, with AWS Compute Optimizer and AWS Resilience Hub findings feeding the same backlog, so tuning and resilience work is tracked as measured engineering rather than ad hoc effort.
• Identity and access management as a service. IAM holds the keys to your IT kingdom. VSO manages AWS IAM Identity Center, AWS Directory Service, multi-factor authentication, and secret and token-based authentication through AWS Secrets Manager and keeps your AWS Control Tower landing zone governed as it grows: new account enrollment, control drift, and organizational unit changes. Scans, reviews, and recommendations are delivered by CISSP-certified staff as part of this service.
• Network configuration support as a service. Network changes are where small mistakes become outages. VSO manages ongoing AWS network configuration on your behalf: network ACLs, security groups, subnet and CIDR allocations, and AWS Network Firewall and AWS WAF rule sets, each change reviewed against the documented network design, tracked as code, and recorded so the environment never drifts from what was approved.
• Compliance evidence as a service. Audit findings are as disruptive as outages in a regulated environment. VSO runs continuous assessments in AWS Audit Manager against the frameworks you answer to, keeps the evidence collected and current between audits, and reviews findings with you before an auditor sees them. Patching as a service. Patching is time-consuming, and subpar patch management leaves your infrastructure vulnerable and your auditors unhappy. VSO runs AWS Systems Manager Patch Manager with defined patch baselines and maintenance windows, with Amazon Inspector findings setting patch priority so the vulnerabilities that matter are closed first, staging patches proactively so your devices stay current while your team works on other projects.
• Backup and recovery as a service. Safeguard your data with backups that are secure, tested, and restorable. VSO configures, monitors, tests, and maintains AWS Backup policies, including cross-region copies and scheduled restore validation, so recovery works when you need it and you can show that it does. Virtualization management as a service. VSO optimizes your physical and virtual environments and resolves VMware, Hyper-V, KVM, and Citrix issues proactively, providing visibility, tracking, and capacity insight across your infrastructure and virtual layer.
• Container management as a service. Container alerting gets noisy fast. VSO quiets Amazon EKS, Amazon ECS, Kubernetes, and OpenShift installations down to actionable incidents only, including Red Hat OpenShift Service on AWS. We set up, optimize for speed, monitor storage, and run continuous container monitoring, with security compliance monitoring available as an upgrade.