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    UniGuide by Dedicatted

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    Sold by: Dedicatted 
    Deployed on AWS
    Deploy a live demo of UniGuide's embedded AI product expert directly into your AWS environment. Experience its core capabilities firsthand, including context-aware product knowledge answering, step-by-step visual UI guidance, permission-based action execution, and real-time conversation analytics. Deployed in minutes to Amazon ECS Fargate via a secure CloudFormation template, this demo showcases how UniGuide drives activation and reduces support load.

    Overview

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    UniGuide is an embedded AI product expert that lives inside your software, designed to educate users and actively guide them through real workflows, not just another LLM chatbot. This demo showcases UniGuide integrated into a Jira-like sample application, so you can experience firsthand how it turns a generic project management tool into a self-explaining, self-guiding product. Rather than reading about UniGuide's capabilities, you can interact with them directly: ask questions in plain language ("How do I add members?" or "How to create a sprint") and watch UniGuide answer strictly from the application's own knowledge base, highlight exactly where to click, and - with your permission - take over the cursor to complete multi-step tasks on your behalf, like creating issues, assigning roles, or navigating audit logs. This is the same experience your own users would get once UniGuide is embedded in your product: faster time-to-value, fewer repetitive support tickets, and higher feature adoption, because users learn by doing rather than digging through documentation. To make evaluation frictionless, this demo is distributed as a fully automated CloudFormation deployment. In a few clicks, it provisions the sample Jira-like application together with a working UniGuide instance directly into your own AWS account - no manual setup, no sales calls required to get hands-on. The deployment runs on AWS Elastic Container Service (ECS) with Fargate for serverless, low-overhead container management, uses verified pre-built image from our ECR repository, and supports deployment into an existing VPC or automatic provisioning of a new, secure one. Traffic is routed through an Application Load Balancer with HTTPS termination via your own ACM certificate, and Amazon CloudWatch is integrated out of the box for full visibility into the running demo.

    Highlights

    • Product Knowledge & UI Guidance: Answers questions using your own docs and highlights exactly where to click in your interface, guiding users step-by-step.
    • Conversation Analytics: Turns chats into structured insights, detecting bottlenecks, feature requests, upsell signals, and churn risk in real-time.
    • Serverless & Secure Deployment: Fully automated, stateless deployment to AWS ECS Fargate with network isolation and least-privilege IAM roles, keeping you in control of your data.

    Details

    Delivery method

    Supported services

    Delivery option
    Delivery Option - Recommended

    Latest version

    Operating system
    Linux

    Deployed on AWS
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    Pricing

    UniGuide by Dedicatted

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    This product is available free of charge. Free subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Vendor refund policy

    The product is free, so there is no refund policy.

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    Usage information

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    Delivery details

    Delivery Option - Recommended

    Supported services: Learn more 
    • Amazon ECS
    • Amazon ECS Anywhere
    Container image

    Containers are lightweight, portable execution environments that wrap server application software in a filesystem that includes everything it needs to run. Container applications run on supported container runtimes and orchestration services, such as Amazon Elastic Container Service (Amazon ECS) or Amazon Elastic Kubernetes Service (Amazon EKS). Both eliminate the need for you to install and operate your own container orchestration software by managing and scheduling containers on a scalable cluster of virtual machines.

    Version release notes

    Latest version of the released product.

    Additional details

    Usage instructions

    IAM Roles and Policies The stack creates two IAM roles, both trusted by ecs-tasks.amazonaws.com. The task execution role (TaskExecutionRole) attaches the AWS-managed AmazonECSTaskExecutionRolePolicy, granting the ECS agent the minimum needed to pull the container image from Amazon ECR and write container logs to Amazon CloudWatch Logs. The task role (TaskRole) is created with no policies attached and is available for the application to assume if it later needs to call AWS APIs; as delivered it grants no permissions, ensuring a least-privilege posture. No write or modify access to other AWS services is included by default.

    Keys No KMS or Secrets Manager keys are created. CloudWatch log data is encrypted at rest with the AWS-managed key by default. No EC2 key pair is created the workload is serverless (AWS Fargate), so there are no hosts to SSH into; operational access is via the AWS console, CloudWatch Logs, and ECS Exec if enabled.

    Network Configuration The template supports deployment into either a new VPC (with two public subnets across two Availability Zones, an Internet Gateway, route table, and security groups) or an existing VPC (using your supplied VPC ID and subnet IDs). Both the Application Load Balancer and the Fargate tasks are placed in the public subnets, and tasks are assigned public IP addresses to reach ECR and CloudWatch. Inbound access to the load balancer is restricted to TCP port 80 from the CIDR block you specify (AllowedClientCidr); the tasks accept traffic only from the load balancer's security group. Outbound access is unrestricted.

    Application Launch and Communication The stack launches a single Amazon ECS service (DesiredCount: 1) on AWS Fargate, running an ARM64/Graviton container (256 CPU units / 512 MiB) from a region-specific Amazon ECR image. The service registers with an internet-facing Application Load Balancer through a target group (target type ip, health check GET /, healthy matcher 200 to 399). A deployment circuit breaker with automatic rollback is enabled so failed deployments fail fast instead of stalling. The CloudFormation outputs include the service access URL (http://<alb-dns>:80), the ALB DNS name, the ECS cluster name, and the VPC in use.

    Pricing and Service Limits Primary cost drivers are the Fargate task (vCPU/memory per second), the Application Load Balancer (hourly + LCU), CloudWatch Logs ingestion/storage, and any outbound data transfer. VPC networking components (VPC, IGW, route table, security groups) incur no additional charges. Container Insights adds CloudWatch metrics charges. Limits to be aware of include Fargate task and vCPU quotas, ELB and target-group quotas, and VPC/IGW limits. For accurate estimates, use the AWS Pricing Calculator with your task size, image pull frequency, and expected data egress.

    Data Encryption CloudWatch Logs are encrypted at rest with the AWS-managed key. No databases or persistent storage volumes are created by the template. Data in transit is served over HTTP on port 80; HTTPS/TLS is not configured. For production use, AWS recommends adding an HTTPS listener with an ACM-managed TLS certificate, moving the tasks to private subnets behind a NAT Gateway or VPC endpoints, and using CloudWatch and Container Insights for logging and monitoring.

    This deployment provides a secure, cost-effective, serverless foundation for running a single containerized web service behind a load balancer with minimal setup effort.

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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