Sold by: NetcontrollÂ
Netcontroll puts at your disposal a service center (Help Desk) in the 5x8 modality, in charge of providing the Managed Services, through which incident reports, change requests or technical advice for Prisma Cloud CSPM will be attended. To acquire rates, please inquire at sales@netcontroll.com
Overview
Prisma Cloud CSPM Managed Services Technical Remote Support via telephone/session 7x24x365 for critical and high events. Technical Remote Support via telephone/session during office hours (9am-6pm GMT-6) for medium and low events The detail of support policy conditions: Creation, monitoring and closing of tickets with Palo Alto Networks. Analysis and monitoring of alerts. Generation of alert reports Creation of custom policies. Investigation of incidents on the network. On-demand standards compliance monitoring.
Highlights
- Continuous Assistance - Access to industry-leading security experts with 24 x 7 technical support
- Best Practices - Get onboarding and operationalization training and guidance from Customer Success to achieve maximum security.
Details
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
Netcontroll Group: World Trade Center CDMX Montecito 38, Piso 17 Oficina 23 Colonia Nápoles, DelegaciĂłn Benito Juárez C.P. 03810, Ciudad de MĂ©xico https://www.netcontroll.com/Contacto MX Phone: + 52 55 9000 1777 (Available from all countries) sales@netcontroll.comÂ
<www.netcontroll.com > https://www.paloaltonetworks.com/prisma/cloud https://www.paloaltonetworks.com/services/cpsp-partners/latam.htmlÂ