Sold by: Locobuzz PTE. LTD.Â
Deployed on AWS
Locobuzz is a global enterprise SaaS company specialising in digital customer experience management.Our platform is designed for businesses looking to enhance their customer service. It integrates with 57+ CRMs to offer tools that manage social media interactions, customer support, and analytics from one place. The platform giving you the power to connect with your customers on their chosen platforms, like Facebook, Twitter, LinkedIn, YouTube, and Instagram, and translate social engagements into actionable CRM tasks.
Overview
Locobuzz helps brands to build long term customer loyalty, trust and advocacy through all the social and digital channels making sure that they never miss any interaction. It is a Unified CXM platform that provides advanced social listening through powerful analytics and workflow automation.
Using Locobuzz, your brand can do-
-Brand & Campaign Monitoring -Presence Management and Strategy -Market & competitive benchmarking or intelligence -Digital Care and Customer Delight
- Publishing and scheduling marketing campaigns.
Locobuzz is an all in one platform for both marketing and customer support use cases
Highlights
- Unified Social Media Management: Centralise content publishing, moderation, and reporting for all your social media channels in one interface, simplifying management of platforms like Facebook, Twitter, Instagram, and YouTube.
- Advanced Social Analytics: Gain real-time insights with sentiment analysis and performance tracking. Customise dashboards to focus on key metrics, enabling data-driven decisions to optimise marketing outcomes.
- AI-Powered Insights: Use AI to identify trends, analyze sentiment, and gather audience insights, optimising campaigns and engagement while staying ahead of market changes.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Volume of Mentions | What is your volume of mentions across all the social and digital channels? | $98.00 |
Number of Channels/ Profiles | What is the number of Channels/Profiles you want to configure? | $30.00 |
Number of Users/Logins | What is the number of Users/ Agent Logins you want ? | $100.00 |
Vendor refund policy
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please reach out to partnerships@locobuzz.com with any questions or for options on contract or pricing terms.
Technical Support: For help setting up your account, connecting to data, or exploring the platform please reach out to support@locobuzz.comÂ
For additional training: please reach out to cs@locobuzz.comÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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