Sold by: AHEAD
AHEAD's co-managed SOC extends your security team with 24x7 detection and response across endpoints, networks, identities, and cloud - without replacing your existing tools or processes.
Overview
AHEAD Managed SOC and MDR Services - 24x7 Detection and Response
AHEAD Managed SOC and MDR Services helps enterprises improve security operations through a next-generation managed security model that combines 24x7 monitoring, detection, investigation, and response across endpoints, networks, identities, cloud, and logs. AHEAD delivers a people-led, co-managed operating model with modular services designed to reduce risk, improve visibility, and accelerate threat response across hybrid and multi-platform environments.
Modular Service Capabilities
AHEAD's managed security services can be adopted individually or combined into a comprehensive security operations program:
- Managed Endpoint Detection and Response - Continuous monitoring and response across endpoint assets to detect and contain threats before they spread
- Security Monitoring and Detection - 24x7 alert triage, correlation, and threat detection across cloud workloads, network traffic, identity events, and log sources
- Security Orchestration and Automated Response (SOAR) - Automated playbooks and response workflows that accelerate containment and reduce manual analyst effort
- Vulnerability Management - Ongoing identification, prioritization, and tracking of vulnerabilities across in-scope environments
- Firewall Management - Policy management, rule optimization, and monitoring of firewall infrastructure
- Dark Web Monitoring - Surveillance of dark web sources for exposed credentials, data leaks, and emerging threats targeting your organization
Co-Managed Operating Model
AHEAD operates as an extension of your security team rather than a replacement. AHEAD analysts work alongside your internal staff with shared visibility into alerts, investigations, and response actions. Your team retains context and control while gaining the depth and coverage of a dedicated SOC.
Onboarding and Engagement Process
AHEAD follows a structured onboarding process that includes:
- Telemetry Integration - Connecting security data sources from your AWS environment and other platforms into AHEAD's monitoring infrastructure
- Detection and Response Workflows - Establishing detection rules, investigation procedures, and response playbooks tailored to your environment
- Escalation Paths - Defining clear communication channels and escalation procedures between AHEAD analysts and your internal teams
- Ongoing Service Governance - Regular service reviews, detection tuning, and continuous improvement to adapt coverage as your environment evolves
AWS Environment Integration
This offering supports AWS cloud environments and the AWS services used for security monitoring, identity management, logging, endpoint and cloud security, and incident response across in-scope customer workloads. AHEAD integrates with your existing AWS security tooling to provide centralized visibility and coordinated response across your cloud infrastructure.
Customer Responsibilities
AHEAD's co-managed model requires active partnership. Customers are responsible for:
- Providing access to agreed-upon telemetry sources and security tooling within their environment
- Participating in onboarding activities, including defining escalation contacts and approving response procedures
- Maintaining their own AWS infrastructure, including all associated AWS service charges, which are separate from the AWS Marketplace transaction for AHEAD's services
- Engaging in regular service governance reviews to ensure detection coverage aligns with evolving business and threat landscapes
Why AHEAD for Managed Security Operations
Organizations choose AHEAD's Managed SOC and MDR services to address common security operations challenges:
- Staffing gaps - Gain 24x7 analyst coverage without the cost and complexity of building an in-house SOC
- Alert fatigue - Reduce noise through expert triage, correlation, and prioritized escalation of genuine threats
- Fragmented visibility - Consolidate monitoring across endpoints, cloud workloads, identities, and network infrastructure into a unified operating model
- Slow response times - Accelerate detection-to-response through established workflows, automated playbooks, and dedicated analyst teams
Get Started
To begin, request a scoping call through the contact information in the support section. During this initial consultation, AHEAD will review your environment, discuss which service modules align with your security operations needs, and outline the onboarding process including telemetry integration, escalation design, and service configuration.
Highlights
- AHEAD's co-managed SOC model embeds dedicated security analysts alongside your internal team for 24x7 monitoring, detection, investigation, and response across endpoints, networks, identities, cloud workloads, and log sources. Unlike fully outsourced SOC arrangements, your team retains decision-making control while AHEAD handles continuous threat monitoring, triage, and escalation.
- Modular service architecture lets you start with core managed detection and response and add capabilities as your security needs evolve. Available modules include managed endpoint detection and response, SOAR, vulnerability management, and firewall management. You adopt only the services your environment requires today and expand coverage over time - adding or adjusting modules without renegotiating a bundled contract.
- Optional dark web monitoring scans for compromised credentials, leaked data, and threat actor activity targeting your organization, providing visibility into external exposure that complements internal detection.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Trust Center
Access real-time vendor security and compliance information through their Trust Center powered by Drata or Vanta. Review certifications and security standards before purchase.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
For product support and service inquiries, buyers can contact AHEAD through AHEAD Contact .
Onboarding and Engagement Process
AHEAD's managed SOC engagement follows a structured onboarding process covering four key phases:
- Telemetry Integration: Configuration and validation of data sources across endpoints, networks, identities, cloud workloads, and log sources to ensure comprehensive visibility.
- Detection and Response Workflows: Setup of detection rules, triage procedures, and response workflows tailored to your environment.
- Escalation Paths: Design of escalation procedures that align with your internal team's decision-making processes and communication preferences.
- Ongoing Service Governance: Recurring service reviews and operational governance to continuously refine detection coverage, response procedures, and service performance.
Scope of Support
AHEAD provides onboarding coordination, telemetry and workflow configuration support, incident escalation support, recurring service reviews, and ongoing operational governance for all agreed in-scope managed security services. The co-managed model ensures your internal team remains involved in key decisions while AHEAD handles continuous 24x7 threat monitoring, triage, and escalation.
For questions about scoping, environment requirements, or service configuration, reach out through the contact link above to begin a discussion with the AHEAD team.