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    GovConnect for Public Sector: Child Support Salesforce Solution

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    Sold by: Deloitte Consulting LLP 
    Modernize child support casework with a 360 view, guideline calculations, and online portals for parents and employers. GovConnect helps programs manage orders, collections, and enforcement with clarity and speed.

    Overview

    Child support programs need integrated tools to serve families and enforce obligations. Deloitte's GovConnect Child Support solution is designed to unify intake, case management, order creation, collections, disbursements, and appeals within a secure Salesforce platform.

    A configurable calculation engine supports guideline scenarios and order changes. Employer integration enables wage withholding and payment allocation. Portals for customers and employers provide self-service access, reducing call center load and improving transparency.

    Deloitte applies decades of program experience to deliver a scalable, compliant solution. We align processes, configure business rules, and integrate finance systems to help agencies improve outcomes for children and families.

    This is a professional services engagement to configure and deploy GovConnect on Salesforce (not included), which can be purchased separately through the AWS Marketplace. Salesforce's Hyperforce infrastructure architecture runs on AWS services to provide a compliant, scalable, secure, and reliable platform tier.

    Learn more: https://www.deloitte.com/us/en/Industries/government-public/about/child-support-services.html 

    Video: https://www.youtube.com/watch?v=iM2F5PSN5hM 

    Highlights

    • 360 case view with integrated intake, orders, and financials.
    • Guideline calculator and order management with configurable rules.
    • Employer and attorney portals for self service and faster resolution.

    Details

    Sold by
    Deloitte Consulting LLP 
    Categories
    Implementation 
    CRM 
    Application Development 
    Delivery method
    Deployed on AWS

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