Overview
🤖 Dharma-AI’s SLM Bundle for Citizen Interaction is a turnkey, cost-effective AI solution designed to improve how municipalities and public-sector entities communicate with the population. Using Small Language Models (SLMs) and Retrieval-Augmented Generation (RAG), the solution powers intelligent chatbots capable of delivering fast, accurate, and contextual responses to citizen inquiries about local services, procedures, and public information.
🛠️ Delivered as a Managed Service via AWS Marketplace, this solution simplifies procurement, ensures predictable billing, with cost-effectiveness and accelerates implementation. The model reduces internal complexity and guarantees delivery continuity — from knowledge ingestion and model adaptation to chatbot backend API deployment and operational support.
☁️ Built on AWS infrastructure and solutions, the bundle ensures scalability, performance, and alignment with cloud security and compliance standards. The engagement includes: • 🧠 Fine-tuned SLMs adapted for your specifci civic interaction • 🔍 RAG engine linked to public-sector data sources • 💬 Chatbot backend API to be called by your citizen frontend • 🔄 Continuous support and monitoring during delivery
🎯 Key Benefits: • ✅ Managed Service model with simplified contracting and payment via AWS • 💡 Lower costs compared to large LLMs, with high-quality and responsive answers • 🏛️ Purpose-built for public-sector use, enabling fast and inclusive digital access • 📈 Scalable deployment, ready to integrate with existing citizen service platforms • 🔐 Designed for organizations that need AI with strong governance and privacy
Highlights
- 🧠 Low-cost, high-quality citizen interaction powered by SLM + RAG Deliver fast, contextual responses to citizen inquiries using lightweight Small Language Models integrated with Retrieval-Augmented Generation — optimized for public services.
- 🏛️ Designed for public sector, delivered as a Managed Service Simplifies AI adoption for municipalities with predictable billing, low infrastructure requirements, and full delivery support via AWS Marketplace.
- 🚀 Fast to deploy, easy to scale, built on AWS cloud infrastructure Includes chatbot UI, model fine-tuning, and data integration, all delivered with cloud-native architecture and compliance-ready practices.
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For support inquiries, please contact: 📧 Email: suporte@dharma-ai.com 📞 Phone: +55 (21) 98187-2663 🌐 Website: <www.dharma-ai.com.br >
Buyers will receive business-hour support (Monday to Friday, 9am–6pm BRT) via email and phone. Technical support includes assistance with API integration, usage reports, troubleshooting, and performance tuning. Our team guarantees initial response within 1 business day and offers monthly monitoring reports upon request. For high-volume clients, custom SLA arrangements are available.