Sold by: Afiniti
Our eXperienceAI experts deliver Build, Operate and Transfer services, ensuring successful deployment to unlock maximum ROI in the shortest possible time.
Overview
From project planning and data discovery to telephony integration and system configuration, we ensure a seamless eXperienceAI implementation. Post discovery, we determine and agree the performance targets. During the Operate phase we refine the AI models to deliver the targets. After successful Build and Operate phases, we empower your team with training and shadowing to ensure ongoing success and self-sufficiency.
Highlights
- Build: We begin by agreeing on project timelines, data integration points, in scope queues, and optimization metrics. Our team then configures the application, creates data feeds, and builds the initial models. We also update routing scripts, agent groups, and call types, set up reporting and conduct testing prior to go-live.
- Operate: Once the system is live, we run initial optimization, refine models and data pipelines, and enable the Machine Learning Pipeline to deliver maximum value. Our team will stay engaged with your team to accelerate the ROI.
- Transfer: Finally, we provide comprehensive training and shadowing of your operations team to ensure a smooth transition and full self-sufficiency in managing the solution moving forward.
Details
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
Please visit https://afinitidev.service-now.com/support for all inquiries about our product
Software associated with this service
eXperienceAI
By Afiniti
AI-powered personalization for every customer interaction, transforming loyalty and revenue. Proven ROI via precise measurement, serving the world's largest enterprises at scale. To purchase Afiniti products on AWS, please click the Private Offer button.