Sold by: ModulateÂ
Deployed on AWS
VoiceVault is a real-time, voice-native fraud detection solution built for scale. Built on advanced conversational intelligence and designed with real-time protection and compliance in mind, VoiceVault listens to live conversations to identify scams, social engineering, and abuse, then equips fraud and risk teams with the insight they need to take immediate action. Unlike existing tools which rely on recognizing suspicious phone numbers or other obvious trends, VoiceVault analyzes the context, tone, and intent of every conversation to detect fraud as it happens - empowering teams to prevent harm proactively. Financial institutions, gig platforms, insurers, and logistics providers rely on VoiceVault to protect their customers, reduce fraud losses, and build safer platforms.
Overview
VoiceVault is a real-time, voice-native fraud detection solution built for scale. Built on advanced conversational intelligence and designed with real-time protection and compliance in mind, VoiceVault listens to live conversations to identify scams, social engineering, and abuse, then equips fraud and risk teams with the insight they need to take immediate action. Unlike existing tools which rely on recognizing suspicious phone numbers or other obvious trends, VoiceVault analyzes the context, tone, and intent of every conversation to detect fraud as it happens - empowering teams to prevent harm proactively. Financial institutions, gig platforms, insurers, and logistics providers rely on VoiceVault to protect their customers, reduce fraud losses, and build safer platforms.
Highlights
- Conversational intelligence for real-time fraud prevention, identifying scams, deception, and abuse across voice channels
- Scalable architecture designed to process millions of conversations simultaneously without compromising accuracy or speed
- Advanced analysis of tone, emotion, and intent across 18+ languages, enabling accurate triage and faster decisions.Seamless integration with your existing platforms, tools, and workflows - including contact center and in-app voice infrastructure
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Custom | Custom Tier | $85,000.00 |
Overseer | Overseer Tier | $30,000.00 |
Sentinel | Sentinel Tier | $50,000.00 |
Watchman | Watchman Tier | $20,000.00 |
Vendor refund policy
No refunds at this time.
Legal
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Delivery details
Software as a Service (SaaS)
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Support
Vendor support
Support portal is linked from within the ToxMod console once you've accessed your account. If you cannot access your account, you can email support@modulate.ai as a fallback.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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