Sold by: NetAI Inc.Â
Deployed on AWS
NetAI is the world's first AI-NOC solution engineered specifically for mission-critical network operations. Built with Graph Neural Network (GNN) technology, it delivers deterministic root-cause analysis and real-time alert unification across devices, protocols, and vendors.
Overview
NetAI is the world's first AI-NOC solution designed specifically for mission-critical network operations. Built from the ground up with Graph Neural Network (GNN) technology, NetAI delivers deterministic root-cause analysis and unifies alerts across devices, protocols, and vendors in real time.
With a patented dual-stage RCA engine, NetAI rapidly detects anomalies and instantly pinpoints the single true cause behind every incident, eliminating alert overload and reducing MTTR by up to 90%.
It consolidates related alerts into cohesive, actionable incident tickets, reducing ticket volume by over 70%, while integrating seamlessly with ITSM tools like ServiceNow, Jira, and BMC Remedy.
Designed for flexibility, NetAI offers on-premises, cloud, or hybrid deployment options, ensuring total control over your infrastructure and data. With intuitive customizable dashboards, confidence scoring, predictive analytics, and automated workflows, NetAI empowers network teams to shift from reactive firefighting to proactive, strategic operations.
Highlights
- Rapid Deterministic Root-Cause Resolution NetAI uses patented GNN technology to rapidly and accurately identify the true root cause of incidents, eliminating guesswork and reducing Mean Time to Repair (MTTR) by over 90%.
Details
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Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Ubuntu 22.04
Deployed on AWS
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
Refund can be initiated via contact details
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Version: 1.0.0
Release Date: 30th Sept 2025
Description:
We are excited to announce the launch of the first stable version of NetAI NMS on the AWS Marketplace. This version includes several key features and requirements to ensure seamless deployment and operation.
Key Features:
Integrated License: The AMI now includes an integrated license, simplifying the setup process for users.
Stability Enhancements: This release focuses on stability and performance improvements, ensuring a reliable experience for all users.
Important Requirements:
Elastic IP: Users must allocate and associate an Elastic IP to the instance. This is a mandatory requirement for the product to function correctly.
Security Group Configuration: Users must configure a specific security group as mentioned in the product documentation. Failure to do so will result in the product not working as intended.
Usage Instructions:
Launch the AMI: Follow the standard procedure to launch the AMI from the AWS Marketplace.
Allocate Elastic IP: Ensure that an Elastic IP is allocated and associated with the instance.
Configure Security Group: Apply the specified security group settings as detailed in the product documentation.
Support: For any questions or issues related to this release, please contact our support team at info@netai.ai .
We appreciate your continued support and look forward to providing you with a robust and reliable solution.
Best regards,
NetAI Team
Additional details
Usage instructions
Welcome to NetAI NMS!
To get started with NetAI NMS on AWS Marketplace, please follow these detailed instructions: Launch the AMI: Go to the AWS Marketplace and search for NetAI NMS. Select the AMI and launch it as per the standard AWS procedures. Ensure that you allocate and associate an Elastic IP to the instance during the launch process. This is crucial for the product to function correctly.
Initial Setup: After launching the instance, wait for 2-3 minutes to allow all background services to start up. This ensures that the system is fully operational before you begin using it. Once the instance is ready, access the NetAI NMS landing page using the Elastic IP address.
Generate License Key: If you do not already have a license key, click on the "Generate License" button on the landing page.
Fill out the required information in the form. Ensure that you provide a valid email address as this is where your license key will be sent. Submit the form and wait for approval. This process may take a few minutes.
Activate License: Once you receive the license key/activation key via email, return to the NetAI NMS landing page.
Click on the "Activate License" button. Paste the license key into the provided field and click "Activate." You should now be able to start using NetAI NMS.
Important Note: If at any time the hardware configuration of the instance changes (e.g., HDD or NIC card), the product will stop working. This is a security measure to ensure the integrity of your license.
To resolve this issue, you will need to contact our support team at info@netai.ai . They will guide you through the necessary steps to restore functionality. Security Group Configuration: Ensure that the security group associated with your instance allows inbound and outbound traffic as specified in the product documentation. Failure to configure the security group correctly will result in the product not working as intended.
Support: For any questions or issues related to the setup or operation of NetAI NMS, please contact our support team at info@netai.ai . Thank you for choosing NetAI NMS. We hope you have a seamless and productive experience! Best regards, NetAI Team
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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