Bull Enterprise RAG on AWS - Discovery, PoC and Implementation

This professional-services offer helps organizations build or modernize an enterprise RAG solution for employees, service teams, advisers, or customers. Bull begins by identifying target user journeys, authoritative knowledge sources, document classifications, access rules, update frequency, and a representative set of questions and expected answers. The team assesses data quality and metadata, then defines the architecture, security model, evaluation approach, and implementation plan.

Delivery can include connectors to document and knowledge systems; ingestion and preprocessing for PDF, Word, HTML, JSON, tickets, and structured sources; chunking, metadata enrichment, embeddings, vector and hybrid search, reranking, knowledge-base routing, query rewriting, prompt design, answer generation with citations, Bring Your Own Document workflows, and integration through APIs or an end-user interface. Role-based access, traceability, logging, feedback capture, and operational monitoring are designed into the solution.

The PoC or implementation is validated with business-owned test scenarios and measurable criteria such as answer relevance, groundedness, retrieval quality, latency, cost, and user feedback. Deliverables typically include the deployed AWS environment, architecture documentation, configured knowledge bases, evaluation results, CI/CD and monitoring approach, user enablement, and a prioritized roadmap for production scale and expansion to additional domains.