Sold by: Flexa CloudÂ
Use AI to automatically categorize incoming emails or support tickets based on their content, and route them to the appropriate department or team member. This can significantly reduce response times and ensure that queries are handled by the most...
Overview
Topic Classification & Email Routing
Flexa, with over 15 years of expertise in AI and Cloud, delivers this solution to create measurable business impact.
Our platform runs directly in the customer’s AWS account, ensuring scalability, compliance, and full ownership.
Benefits
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Use AI to automatically categorize incoming emails or support tickets based on their content, and route them to the appropriate department or team member. This can significantly reduce response times and ensure that queries are handled by the most suitable personnel.
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Designed to reduce costs, accelerate processes, and enhance customer and employee experiences.
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Scalable and secure, aligned with enterprise-grade requirements.
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Strategic implementation with continuous improvement.
How We Deliver
The Flexa solution is powered by Amazon Bedrock and Amazon SageMaker, enabling robust, scalable, and intelligent automation tailored to this use case.
Highlights
- Runs directly in the customer’s AWS account for full ownership and compliance
- Powered by Amazon Bedrock and Amazon SageMaker for scalable and intelligent automation
- 15+ years of Flexa expertise delivering enterprise AI and Cloud solutions
Details
Sold by
Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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