Overview
With One Identity Safeguard for Privileged Sessions, you can control, monitor and record privileged sessions of administrators, remote vendors and other high-risk users. Content of the recorded sessions is indexed to simplify searching for events and reporting so you can more easily meet your auditing and compliance requirements. In addition, Safeguard for Privileged Sessions serves as a proxy, and inspects the protocol traffic on the application level and can reject any traffic violating the protocol - thus making it an effective shield against attacks. In transparent mode, only minimal network changes are required and users do not have to change their workflow or client applications, which makes implementation a breeze. However, workflow can be configured so you can authenticate users, limit access to specific resources, authorize and view active connections, and receive an alert if connections exceed preset time limits. Safeguard can also monitor sessions in real time and execute various actions: if a risky command or application appears, it can send you an alert or immediately terminate the session.
To purchase via private offer, please visit: https://www.oneidentity.com/register/110890/
Highlights
- Full session audit, recording and replay, all session activity, down to the keystroke, mouse movement and windows viewed is captured, indexed and stored in tamper-proof audit trails that can be viewed like a video and searched like a database.
- REAL-TIME ALERTING AND BLOCKING: In the case of detecting a suspicious user action, Safeguard can log the event, send an alert or immediately terminate the session.
- PROXY ACCESS AND FULL TEXT SEARCH: Since users have no direct access to resources, the enterprise is protected against unauthorized and unfettered access to sensitive data and systems. With OCR auditors can do full text searches.
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Customer reviews
Centralized credential security has improved controlled access and daily governance for our teams
What is our primary use case?
The main use case for using Safeguard by One Identity is to secure all our employees' access to all the sensitive applications and company resources within the organization. We monitor credentials, which helps reduce our security risk and helps us enforce access policy across the organization.
I would like to share an example that we are using in our organization for managing access to all our cloud and development accounts. When a team member changes their role or leaves the organization, Safeguard helps us manage access to sensitive credentials without impacting the risk to our organization's resources. It also makes credential management well-structured and organized, reduces the handling of manual tasks, and ensures better security practices.
Safeguard helps with overall improving our credential security and making our access management more organized and well-structured. It reduces the risk of unauthorized access and ensures sensitive information is handled securely by our IT team. Giving us better visibility and transparency across all access also makes our daily work easier for the team.
How has it helped my organization?
Safeguard has helped a lot by improving how we manage sensitive credentials and providing transparency and controlled access to important systems. It reduces the need to share passwords manually with other team members and makes access management more organized. We can follow better security practices, and it gives us more confidence when working with sensitive information and makes our day-to-day access management easier and faster.
It saves time and helps us implement better security policies. That makes our environment more secure and robust.
What is most valuable?
The best features of Safeguard by One Identity are single password functionality, very secure credential management, controlled access to sensitive systems, transparency, and better visibility into how we are managing the privileged accounts that are used. Teams protect more credentials and reduce unauthorized access risk in our environment and manage permissions more consistently. I also love having stronger security controls without making everyday work unnecessarily complicated for our IT team.
These features mainly save our team time by keeping credentials organized and making access easier to manage. For example, when a developer needs access to a sensitive system or cloud, having controlled access to credentials helps avoid sharing passwords through emails or chats. It makes it easier to review the permission, and we can remove access when someone changes their roles. That reduces security risk while keeping daily work running smoothly.
We use the cloud assistant features because it adds an extra layer of security for critical passwords. It ensures the protection of all the access and the policies and is better for applying the policy across the organization.
What needs improvement?
It could be improved by adding optimization or UI enhancements to the dashboard. The initial setup is challenging for a new user, and when we try to export a report, it takes time. Better integration with existing company tools and more customization would also be helpful. These improvements could make daily administration easier while helping the team identify and respond to potential security risks more quickly.
For how long have I used the solution?
In our organization, Clariantis, we have been using Safeguard by One Identity for the last two years.
What do I think about the stability of the solution?
Safeguard by One Identity is very stable.
What do I think about the scalability of the solution?
Overall, Safeguard by One Identity is very scalable, based on my experience using it in our organization.
How are customer service and support?
The customer support is fabulous. They always help us resolve any issue we are facing. I give customer support a rating of ten out of ten.
Which solution did I use previously and why did I switch?
We did not use a previous solution.
How was the initial setup?
It took almost two to three weeks to complete in our organization, as well as to implement the security policies. The implementation went smoothly without disruptions.
What was our ROI?
We have seen a good return on investment. It reduces the manual work for our IT team. We saw an approximate seventy to eighty percent improvement after the implementation.
What's my experience with pricing, setup cost, and licensing?
With pricing, setup costs, and licensing, our experience is that Safeguard by One Identity is not very affordable; it is moderate. Anyone can purchase it to improve their security policies.
Which other solutions did I evaluate?
We did not use alternate solutions.
What other advice do I have?
I give Safeguard by One Identity a rating of nine out of ten. Overall, it is making our credential management easier and quicker. We have better control over all sensitive access, and it helps our team follow better security practices. It reduces our manual work and keeps access management more organized. I am not giving it a perfect ten because I think the dashboard UI needs improvement, as well as the reporting feature that we are using. It could be more detailed, and the initial setup and integration could be simpler.
Safeguard by One Identity should prioritize strong security and clear governance in its artificial intelligence capabilities. AI features should follow strict access control with the protection of sensitive data, as well as provide transparency on how our credentials or information are processed. Human oversight and audit logs are also very important, so teams can review decisions and maintain accountability.
Safeguard by One Identity seems useful for maintaining consistent security practices and managing sensitive access. AI outputs can help simplify tasks, but I would always still verify important recommendations before acting on them. It would be good to have more transparency around how results are generated, as well as stronger ways to validate accuracy, especially for security-related decisions.
We are using the on-demand version of Safeguard by One Identity because if we need to upgrade the resources, we can upgrade resources as needed. It gives us flexibility with the billing and pricing.
Safeguard by One Identity is very useful; the access is in place to apply better security policies to make our organization more secure and robust. My overall review rating for this product is nine out of ten.
Centralized access control has simplified authentication and improved daily security management
What is our primary use case?
My main use case for Safeguard by One Identity is securing and managing user identities and access across the application with a focus on improving authentication, enforcing access control, and reducing identity-related security risk.
I want to share one example of how I use Safeguard by One Identity in my daily work. When an employee needs access to multiple business applications, Safeguard helps manage and secure their logins so they can access the tools they need while keeping authentication and access controls consistent.
It also helps simplify access management by giving my team better visibility into user access and making authentication more consistent. This reduces manual effort while keeping sensitive applications and accounts protected.
What is most valuable?
The best features Safeguard by One Identity offers are centralized identity management, secure authentication, easy access control, and better visibility into user access. It also helps simplify the process of managing access across multiple applications while improving overall security.
I rely most on the secure authentication and access management features of Safeguard by One Identity because it makes it easy to manage user access across different applications while maintaining consistent security controls.
Overall, the features are straightforward and useful for managing identity and access with Safeguard by One Identity. I appreciate having centralized control over authentication and user access that reduces manual effort and makes day-to-day access management easier for my organization.
Safeguard by One Identity has positively impacted my organization by improving overall access management, making authentication more consistent, and reducing the manual efforts involved in managing user access. It also gives us better control and visibility, which helps us support a more secure and efficient working environment.
We have seen improvements mainly in day-to-day efficiency with Safeguard by One Identity. Access-related tasks take less manual effort, users can get appropriate access more consistently, and there are fewer issues caused by inconsistent authentication or access settings.
What needs improvement?
Safeguard by One Identity could be improved by making the interface even easier to use, expanding reporting and analytics, and providing more customization options for access policies. It would be beneficial to add better integration with a wider range of applications, which would also make it easier to manage everything from a single place.
For how long have I used the solution?
I have been using Safeguard by One Identity for two years.
What do I think about the stability of the solution?
Safeguard by One Identity is stable.
What do I think about the scalability of the solution?
Based on my experience, I feel Safeguard by One Identity is very scalable.
How are customer service and support?
Customer support for Safeguard by One Identity is very good. They always help with support and save our time.
How was the initial setup?
The deployment of the solution took three to four weeks.
The deployment did not disrupt my privileged users.
A little bit of training was required to start using Safeguard by One Identity, and we provided training to all our employees for approximately seven to ten days.
What about the implementation team?
Users generally find Safeguard by One Identity easy to use and appreciate the straightforward access management and authentication that it provides. The main positive feedback is that it simplifies day-to-day access. Some users would also appreciate more customization and reporting options, but overall, the experience and functionality meet their needs.
What was our ROI?
I see a good return on investment with Safeguard by One Identity. Overall, it has reduced the manual work and manpower required, which saves us time and money.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup cost, and licensing of Safeguard by One Identity is moderate.
What other advice do I have?
I always suggest to all IT teams that Safeguard by One Identity is a very good product for managing access management and authentication that simplifies day-to-day access.
Governance and security are important considerations for the AI capabilities of Safeguard by One Identity. I would also expect clear access controls, transparency around how AI is used, and appropriate data protection and auditability to ensure the best AI-driven actions remain secure and manageable.
The AI outputs of Safeguard by One Identity have been generally accurate and reliable for the tasks we use them for. They provide useful results quickly and help reduce manual efforts, although I still review important output before using them for critical decisions.
I give this product a rating of ten out of ten.
Centralized controls have strengthened privileged access and simplified compliant auditing
What is our primary use case?
My main use case for Safeguard by One Identity is to manage a secure privileged account and access a critical system. It helps us to control who can access sensitive resources and monitor privileged sessions, and also reduce the risk of unauthorized access. We mainly improve the security that maintains better control over privileged access across our environment.
A typical example of how I use Safeguard by One Identity to manage privileged accounts or access critical systems is when an administrator needs access to a critical server or application. Instead of giving them permanent privileged credentials, I can use Safeguard to control and manage the access. The user gets the required access for a specific period and the activity can be monitored and recorded. This gives us better control over privileged accounts and also provides an audit trail if we need to review the activity later.
Another important use case I have is managing access from different administrators and making sure that it has only the level of privilege necessary through actual need. Safeguard by One Identity helps us to centralize privileged account management and monitor our activity to maintain proper control over sensitive systems. This is especially useful for compliance and auditing, as we can have a clear record for privileged access and activities.
How has it helped my organization?
Safeguard by One Identity has had a positive impact on my organization by giving us better control and visibility over privileged access. It helps to reduce the risk of unauthorized access and makes it easier to monitor administrator activity. It has also improved our auditing process because we have a clear record of privileged sessions and access. Overall, it makes managing sensitive accounts more secure, which benefits our team.
While we have not measured a specific financial saving or percentage improvement, we have seen clear effective benefits. The centralized management and privileged account processes save time for our security team, especially when reviewing access or investigating administrator activities. The session recording and audit trails make compliance reviews easier because we can quickly provide evidence of who accessed which system and what they did. Overall, it has reduced manual efforts and improved our control over privileged access.
What is most valuable?
The features I find most useful in Safeguard by One Identity are privileged account management, session monitoring and recording, and rules for access control. I also appreciate the ability to manage privileged credentials, centralize and provide control, time-limited access, and auditing and reporting for compliance, as well as the capacity to provide better visibility into access and the actions performed.
The session monitoring and recording feature gives my team better visibility into when administrators access critical systems. If there is any unusual activity or error, we can review the session to understand exactly what happened. It also helps with audits because we have a clear record of privileged activity. In daily operations, it provides us with more control and confidence when managing sensitive systems.
One thing I would highlight is that Safeguard by One Identity is not just about managing privileged passwords. The session monitoring, access control, and auditing features are equally valuable.
What needs improvement?
I think Safeguard by One Identity could be improved by making the user interface a little simpler and more intuitive, especially for new administrators. Some configurations and advanced features take time to understand, and better reporting customization along with more automation around routine access management would also be useful. Additionally, these changes would make day-to-day management easier while enhancing the core security capabilities.
I think better interaction with other security identification management tools would make the experience smoother and save valuable time with more guidance, workflow, and clear documentation for complex configurations. A more customizable dashboard and various reporting options would save additional time for our security team. Overall, these improvements would make an already useful solution easier to manage.
For how long have I used the solution?
I have been using Safeguard by One Identity for the last two years.
What do I think about the stability of the solution?
Safeguard by One Identity is stable. I would say that Safeguard by One Identity is very stable based on my experience. It has been reliable for managing privileged accounts and controlling access to critical systems. We have not faced any major stability or scalability issues, and it performs consistently in our organization.
How are customer service and support?
Customer support has been good overall. The support team is responsive, valuable, knowledgeable, and especially helpful in configuration and troubleshooting. For example, resolving complex issues can take longer if there are ongoing cases, but overall, it has been a positive experience with our support team.
Which solution did I use previously and why did I switch?
We were using a different access management solution before switching to Safeguard by One Identity. We decided to switch because we needed stronger centralized control, better session monitoring, and more robust privileged account management. Safeguard by One Identity also offers better visibility into historical activity and fits our security requirements more closely, so we felt it was a better solution overall for our environment.
How was the initial setup?
The deployment of Safeguard by One Identity took around two to three weeks in our environment.
The deployment was not very disruptive for privileged users. There were some initial adjustments because they had to follow new access and approval processes, but the impact was minimal. In fact, having controlled access and a clear approval process made privileged access more secure without significantly affecting our day-to-day work.
What was our ROI?
We have seen a positive return on investment, mainly through time savings and improved efficiency rather than reducing headcount. Safeguard by One Identity has reduced the amount of manual work involved in managing privileged accounts, access approvals, and audit reviews. For example, tasks that previously took several hours of manual coordination can now be handled much faster through centralized control and automation. I don't have specific financial saving figures, but it has reduced administrative efforts and provided strong security control offering good value for us.
What's my experience with pricing, setup cost, and licensing?
Our experience with the pricing and licensing was generally positive. The initial setup costs were reasonable considering the security and access control benefits we are getting. The licensing model was straightforward, although understanding the different options and requirements took some time during the evaluation. Overall, we felt the cost was justified by the value that Safeguard by One Identity provides in managing privileged access security.
Which other solutions did I evaluate?
We evaluated a few PAM solutions before selecting Safeguard by One Identity. The main options we considered were CyberArk and BeyondTrust. We compared them based on privileged access management, session control, integration capabilities, and overall cost. Safeguard by One Identity offers a good balance of features and fits well in our existing environment, which was the main reason we chose it.
What other advice do I have?
I would recommend Safeguard by One Identity to organizations that need stronger control and visibility for privileged access. My advice would be to clearly identify previous account and access requirements before deploying and to plan the integration properly. Initially configuring it can take some time, but once set up, it significantly improves security, monitoring, and compliance. I would also recommend spending some time training administrators so they can fully utilize the platform.
We use the cloud assistant feature. It provides an extra layer of security for critical privileged passwords and helps us maintain better control over access. At the same time, the approval process remains straightforward and does not add significant delays to day-to-day operations. Overall, it gives us better security without complicating the access process unnecessarily.
We have integrated Safeguard by One Identity with various parts of our business, mainly our identity and access management infrastructure. This helps us centralize privileged access and apply the same security controls across different systems. We also use it for our cloud and server environments.
The integration with our identity and access management provider and cloud server environments was relatively straightforward overall. There was some initial configuration and testing required, especially around connecting with our identity management and cloud environments. Once the integration was set up, day-to-day management became much easier. The documentation and support were helpful during the setup, although some of the more advanced configurations took a little extra effort.
From a security perspective, I think the AI capabilities need a strong control over access, data handling, and monitoring. In my experience, I am comfortable using AI as support for security operations, but I would still prefer to keep human review for important privileged access decisions. Overall, I would say the governance and security approach is good, provided AI security is properly configured and monitored.
I would say the AI output is generally accurate and useful for supporting security operations. It can help identify patterns and provide useful insights, but I still validate results before making important security or privileged decisions. I regard AI as a useful support tool rather than something to rely on completely without human review.
Overall, I have had a positive experience with Safeguard by One Identity. The biggest benefit for us is strong control over privileged access, along with session monitoring and auditing capabilities. It has helped improve security and streamline privileged account management. There are still areas that could improve, such as the user interface and advanced configurations, but I find the overall solution relevant and effective. I would rate this review a 9 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Privileged access has been secured and daily audits now run with automated workflows
What is our primary use case?
I have been using Safeguard by One Identity for a couple of years now. My main use case for Safeguard by One Identity is managing and securing privileged access across the organization, which includes password vaulting, session management, and controlling access to critical systems.
A specific example of how I use it day-to-day involves session monitoring, recording, audits, and password rotation, as all those things help manage and secure access.
How has it helped my organization?
Safeguard by One Identity has positively impacted my organization as it automated the solution, making the process smoother, cheaper, and reliable. I believe it has reduced the time spent on the process by 20%, and it also reduced costs.
What is most valuable?
The best features Safeguard by One Identity offers include privileged access, privileged password management, session monitoring and recording, alerting feature, password vaulting, session recording, and automated access workflow.
The automated access workflow saves time, makes the process automated, and reduces risk and defects for my team day-to-day.
What needs improvement?
Improving usability and simplifying configuration would be beneficial to enhance Safeguard by One Identity.
For how long have I used the solution?
I have been working in my current field for over 15 years.
What do I think about the stability of the solution?
Safeguard by One Identity is a stable solution overall.
What do I think about the scalability of the solution?
Safeguard by One Identity's scalability is strong as it scales well in the enterprise environment, allowing systems to scale beyond the limit of one application, with the ability to add multiple nodes for password management.
How are customer service and support?
The customer support for Safeguard by One Identity is quite positive, offering good documentation and reliable response times with consistent support. I would rate the customer support an eight on a scale of one to ten.
Which solution did I use previously and why did I switch?
I have not previously used a different solution.
How was the initial setup?
The deployment of the solution took about eight weeks. The deployment was a smooth process with a short learning curve for our privileged users. Very small to moderate training was required to start using the solution as a short walkthrough and quick documentation check was enough to understand and begin using it.
What about the implementation team?
We have not integrated Safeguard by One Identity with any other parts of our business yet, but it is something we would be looking at in the future.
What was our ROI?
I have seen a return on investment as it saved approximately 25% of the manual effort that was required before and also saved about 15 to 20% of the cost of implementation.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is mostly positive as I find it quite cost-effective and it has a good licensing structure.
Which other solutions did I evaluate?
Before choosing Safeguard by One Identity, I evaluated other options such as CyberArk and BeyondTrust, but Safeguard by One Identity clearly stands out among them.
What other advice do I have?
My advice for others looking into using Safeguard by One Identity is to have a planned plan before implementation, identify what your systems are and the privileged accounts, and prioritize those needs, along with getting all the approvals for session policies, password rotation, approval workflows, and session monitoring.
I would rate this review a nine on a scale of one to ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Privileged access has become more controlled while support and web integration still need improvement
What is our primary use case?
My main use case for Safeguard by One Identity involves the management of domain privileged accounts, therefore integrations with Active Directory, specifically for applying these to Windows and Linux servers, where RDP and SSH sessions are monitored, along with password management via the SPP module of Safeguard. Recordings are carried out through SPS, and so far it has never happened that we had to implement restrictive policies that customized the standard connection policy.
In addition, we have also implemented SPS with the SIEM for sending reports and monitoring functionalities, as well as security alerts and notifications. We have also implemented access via OAuth 2.0 for SPP access and, on some occasions, have implemented web applications through the insertion of an RDP application on a server.
A specific example of a project where Safeguard by One Identity played a central role is when there was no management of privileged accounts and access occurred without monitoring, resulting in direct access to critical systems. The customer requested the implementation of Safeguard by One Identity to resolve this situation, so we implemented both modules, SPP and SPS, importing the entire pool of privileged accounts needing maintenance, which included password management.
We also included all the most critical targets requiring SPS to record all activities performed on the machine. We added all the users needing access to these targets with these accounts and configured the various entitlements, allowing for much cleaner and more controlled governance of privileged accounts.
So far, all cases have been fairly simple and have been fully covered. There was one instance where a customer needed to integrate the SIEM not via the standard connection provided by One Identity but requested integration via APIs, which are not yet currently available. On the other hand, we encountered some critical situations regarding web applications, which were handled by customizing the script using AutoIt. It would be beneficial if One Identity implemented web application management more similarly to how CyberArk does.
What is most valuable?
In my experience, the best features offered by Safeguard by One Identity are quite basic for a PAM product, though there are certainly aspects that can be improved. For example, making RDP application integration a more integral part of the product would help, as it currently requires fairly heavy customizations done externally to Safeguard. Overall, all the basic functionalities are there.
The main positive aspect of Safeguard by One Identity is that privileged account management is delegated to SPP, making it much more difficult for credential thefts to succeed. If they did occur, SPP would neutralize all the efforts made to retrieve the passwords within a day since passwords are rotated daily, for example. Moreover, undesired access is reduced to a minimum because it would be reported immediately, allowing for the reconstruction of events thanks to the recordings made by SPS.
Safeguard by One Identity has had a positive impact on my organization and my clients' projects, as several customers ended up satisfied after implementation and continued to use the product. There have never been any complaints, which indicates that the customer's needs were effectively addressed.
What needs improvement?
Based on my experience, Safeguard by One Identity could be improved by having stronger integration, perhaps starting with the ability to add API connections for the SIEM. It would also be beneficial to have a stronger implementation of RDP applications for web applications. Adding more supported platforms or updating the list could be helpful.
Regarding features and usability, we had a customer who needed to implement AS/400 systems, which were not supported. We attempted to establish privileged connections, but it was not possible, even after requesting support from One Identity, who were unable to solve the situation. It might be appropriate to either remove AS/400 from the supported platforms or address this issue.
For how long have I used the solution?
I have been using Safeguard by One Identity since 2021, starting with theoretical courses provided by One Identity, during which I spent three months studying the product. Starting from February 2022, I began implementing the solutions for various customers who needed a PAM solution.
What do I think about the stability of the solution?
Based on my experience, Safeguard by One Identity is quite stable. We have never encountered issues.
What do I think about the scalability of the solution?
Safeguard by One Identity excels in terms of scalability. From that standpoint, it is very scalable and quite easy to increase the numbers, always within license constraints. No issues were encountered during expansion of Safeguard by One Identity. If any slowdowns arose, we addressed them by increasing the appliance's resources.
How are customer service and support?
Unfortunately, my experience with Safeguard by One Identity's customer support is not very positive. They tend to respond slowly, generally do not find solutions effectively, and it is challenging to request calls that could resolve issues more quickly. From this perspective, support could improve significantly. Customer support is not very active, not very fast, nor efficient, which indicates they should work on enhancing efficiency.
Which solution did I use previously and why did I switch?
Before choosing Safeguard by One Identity, I had used CyberArk, which I must say is a bit more complete and more user-oriented, especially concerning support.
How was the initial setup?
I implemented Safeguard by One Identity in both ways. There are customers who wanted an on-demand solution, which we integrated without any issues, and then there are customers who preferred on-premise installations, where we downloaded the required ISOs, installed them on virtual machines, configured the appliances, and set up the clusters independently.
Generally, it takes about five to six months to achieve full operability with all systems active, though this timeframe is mainly due to delays on the customer side.
In terms of the deployment's effect on privileged users, the transition was quite smooth. No one complained about the change, as the management process did not change much. Instead of going directly through SSH and RDP clients, they simply had to use the interface with the connection package already prepared.
The amount of training needed to start using Safeguard by One Identity amounts to a couple of weeks for both those who manage it and end users.
What about the implementation team?
The company I work for is a One Identity partner.
What was our ROI?
I do not know if a return on investment has been obtained with Safeguard by One Identity, as I only deal with implementation. I imagine customers have seen improvements in security, but I am unaware of cost savings.
Which other solutions did I evaluate?
Before selecting Safeguard by One Identity, we typically evaluate CyberArk or Delinea as the main solutions to consider. This was the first PAM solution used by these customers, as it was the first option and the initial solution.
What other advice do I have?
Safeguard by One Identity has had a positive impact on my organization and my clients' projects, as several customers ended up satisfied after implementation and continued to use the product. There have never been any complaints, which indicates that the customer's needs were effectively addressed.
My advice to others considering using Safeguard by One Identity is that if you are looking for a product that handles the basics at a fairly low price, then it is appropriate for your needs. However, if you are looking for a product that allows for a lot of customization, perhaps it is not the most suitable choice. I would rate this product a seven out of ten.