Sold by: FanoÂ
Deployed on AWS
Powered by advanced AI technologies, Fano Callinter is an intelligent omni-channel interaction analytics system designed to help enterprises to effectively monitor and leverage their interactions with customers.
Overview
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Call Transcript
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Analysis Dashboard
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AI insights
Powered by advanced AI technologies, Fano Callinter is an intelligent omni-channel interaction analytics system designed to help enterprises to effectively monitor and leverage their interactions with customers.
Fano Callinter automates manual efforts and analyzes every phone call, live chat, and email; transcribes the calls to text; conducts quality assurance, compliance checks and sentiment analysis. By leveraging Fano Callinter, enterprises can enhance their customer services, mitigate compliance risks, lower operational costs by automating quality assurance tasks, and increase productivity and discover business insights in customer interactions.
Fano's ASR engine can accurately process and transcribe multilingual and mixed-language conversations, which is extremely common in nowadays in many natural human conversations. With Fano's multilingual natural language processing technologies (NLP), Fano Callinter can identify intentions of the callers, keywords, and discover new trending topics covered in the interactions. Fano Callinter can then perform further analysis such as sentiment analysis, compliance checks, process or workflow checks based on different use cases.
Highlights
- Sales compliance checks for BFSI
- Enhance quality assurance for contact centers or customer service teams with automatic quality management.
- Discover new business insights for enterprises from the voice of customers, which helps identify potential churn, upsell and cross-sell opportunities.
Details
Sold by
Delivery method
Supported services
Delivery option
New delivery option 1
Latest version
Operating system
Linux
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Fano Callinter License Fee | Annual subscription for Fano Callinter | $100,000.00 |
Professional Service | Professional service fee for setting up Fano Callinter | $100,000.00 |
Vendor refund policy
The License Fee in whole or any part of it paid shall be non-refundable.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
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Delivery details
New delivery option 1
Supported services: Learn moreÂ
- Amazon ECS
- Amazon EKS
- Amazon EKS Anywhere
- Amazon ECS Anywhere
Container image
Containers are lightweight, portable execution environments that wrap server application software in a filesystem that includes everything it needs to run. Container applications run on supported container runtimes and orchestration services, such as Amazon Elastic Container Service (Amazon ECS) or Amazon Elastic Kubernetes Service (Amazon EKS). Both eliminate the need for you to install and operate your own container orchestration software by managing and scheduling containers on a scalable cluster of virtual machines.
Version release notes
Fano Product Release
Additional details
Usage instructions
Users please make sure to have the license credentials from Fano's customer support
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
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