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    Agentic Solution for Customer Onboarding

     Info
    Automation Anywhere’s Agentic Solution for Customer Onboarding is an AWS-hosted onboarding and KYC/AML automation solution for banking leaders and operations, risk, and compliance teams. It enables teams to process and onboard customers more efficiently with document and AI agents that summarize cases, assess risk, and coordinate human review through natural language interaction across the entire workflow.

    Overview

    Onboarding stalls when teams chase required documentation, perform repetitive KYC checks, and reconcile data across systems. Customers wait, analysts burn time, and compliance risk increases.

    Policies can also vary by jurisdiction, product, and risk level. Applying them consistently is hard, and late checks trigger rework and restarts.

    Experience gaps and limited access to clear policy guidance make simple decisions harder than they should be. The result is longer cycle times, avoidable errors, and constrained growth during volume spikes.

    Automation Anywhere's Agentic Solution for Customer Onboarding runs on AWS and utilizes document agents, AI agents, and AWS AI services to verify identities, parse documents, apply real-time risk scoring, and escalate exceptions with a comprehensive audit trail. It integrates seamlessly with CRM, KYC/AML platforms, and document repositories to expedite decisions for low-risk customers while providing compliance teams with full control over the handling of edge cases with next-best-action suggestions.

    Highlights

    • Accelerate onboarding while maintaining strong compliance and a defensible audit trail.
    • Cut errors and rework so analysts can focus on high-risk reviews and complex decisions.
    • Handle demand spikes and scale application throughput without adding headcount.

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    Automation Anywhere offers expert services to help you get started with Automation + Generative AI. Getting started services to help customers with adoption of the latest technologies. Getting Started framework includes: Feasibility Assessment, Complexity Assessment, Risk Assessment, Human-in-the-loop design, Guard rails, Automation Co-Pilot bot development and Automation Success Platform, Co-Pilot Enablement. A+ Accelerator Packages include: Getting Started, Use Case Discovery, Design Principles, Secure Bot Development and Enablement.

    Contact us at aws.aaimarketplace@automationanywhere.com  and https://www.automationanywhere.com/customer-support 

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