Overview
C3 Agentic AI Websites
C3 Agentic AI Websites turns your website into an intelligent, interactive experience that supports curated conversations and customer journeys. Visitors can learn anything about your company, products, or services by asking questions and receiving answers in natural language, with accurate and contextual responses instantly.
Product Feature: Provide instant answers to common questions about your company, products, and services, empowering visitors with fast, accurate responses without requiring navigation.
Drive engagement and accelerate conversion by delivering personalized follow-ups and suggested calls-to-action based on the users interactions and the page they are on - creating a cohesive, contextual journey.
Continuously improve the user experience with AI that adapts based on user behavior and feedback.
Deploy securely on websites with support for CMS integration, custom content ingestion, and configurable guardrails.
Automatically parse omni-modal content, including PDFs and videos.
How It Works
Designed to be compatible with any company's website, C3 AI provides a block of UI code that can be plugged into an existing website CMS to render the conversational experience on a webpage. This UI code then integrates with C3 Agentic AI Websites using our SDK. Companies can determine the content used by C3 Agentic AI Websites. For example, data from the CMS can be used to generate and maintain a knowledge base. Companies can also provide additional content to the solution as required.
Getting Started with C3 Agentic AI Websites
Start with a free 30-day trial. Experience the power of C3 Agentic AI Websites with a no-obligation trial tailored for your business.
During this time, C3 AI will work with you to integrate your data, tune the LLM responses to match your brand voice, set up LLM guardrails to conform to your company's needs, and configure customer journeys on your site.
C3 Agentic AI Websites can integrate directly with your existing CMS or automatically crawl your site map to gather content. You can also choose to augment C3 Agentic AI Websites with additional data. And you can also choose to surface results from the internet in addition to your own web data.
For the user experience on your site, we'll provide you with a lightweight JavaScript snippet you can embed on your web page.
C3 Agentic AI Websites on AWS can fully leverage multiple AWS products and capabilities, such as Amazon Bedrock helping customers build on top of their existing capabilities.
Highlights
- Delivers Instant, Accurate Answers: Empower visitors with fast, high-quality responses to questions about your company, products, services, and more - with no navigation required.
- Drives Engagement, Accelerates Conversion: Encourages deeper engagement and conversation by guiding each visitor to the most relevant next step using tailored calls-to-action embedded directly in the response flow.
- Creates Highly Personalized and Curated Experiences: Shapes each user journey with intelligent, conversational exchanges that adapt in real time, continuously learning from behavior.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
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Financing for AWS Marketplace purchases
Pricing
Free trial
Dimension | Description | Cost/12 months |
|---|---|---|
Subscription Fees | First 30 days: Free trial. After first 30 days: $150,000 per year | $150,000.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Description | Cost/unit |
|---|---|---|
Additional webpages | $1,500 per 100 webpages | $1,500.00 |
Additional queries | Additional $1,000 per month for 100,000 queries per month | $1,000.00 |
Additional peak capacity | $2,000 per 50 additional queries per minute | $2,000.00 |
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No refund
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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C3 AI Website Support Page
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Customer reviews
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Predictive insights have transformed maintenance planning and reduced unplanned downtime
What is our primary use case?
I have been using C3 AI for roughly eight to ten months as part of a small engineering team working on operational analytics. We primarily use it for predictive maintenance and some newer generative AI use cases. It is definitely built for enterprise-scale projects, so it feels powerful.
Our main use case is predictive maintenance for equipment data. We had a large amount of machine logs, sensor data, and maintenance records spread across different systems, and C3 AI helps centralize that and build prediction models on top of it.
Integration was straightforward. We specifically built a pipeline that ingested real-time vibration and temperature sensor data into C3 AI. I then use the platform's pre-built predictive maintenance templates to train models that detect anomalies before equipment failure occurs. This allows our maintenance team to shift from reactive repairs to proactive scheduling, which reduces our unplanned downtime by approximately 15% over six months.
We also tested C3 AI's generative AI features for internal knowledge search. Employees could ask natural language questions across documents, PDFs, and operational reports instead of manually searching multiple systems.
What is most valuable?
The biggest strength of C3 AI is how much it handles in one platform: data integration, model deployment, governance, monitoring, and application development. We did not need to stitch together a bunch of separate tools.
Beyond that, the model governance and monitoring tools are excellent. They give us clear visibility into model drift and performance, which makes it much easier to maintain reliability as we scale our deployments. The model governance and monitoring tools were critical for us because they provide automated alerts whenever model performance dips below our defined threshold, which means we can catch drift before it impacts operations. Instead of manually auditing every model, the dashboard gives my team a centralized view of health metrics, allowing us to proactively retrain or tune specific models while keeping the rest of the deployment stable.
Their pre-built enterprise use cases were helpful. Instead of starting from zero, we could use existing frameworks for predictive maintenance and forecasting.
A positive impact on the organization is that operation teams became more proactive instead of reactive. Leadership also appreciated having better visibility into operational risks.
What needs improvement?
C3 AI can feel very enterprise-heavy. For smaller teams, it may feel excessive. Some workflows also feel more complex than they need to be. Overall, it is a good product, but the platform can feel very enterprise-heavy and may feel like overkill for smaller teams.
I would appreciate more developer-focused examples. A lot of the documentation feels enterprise consulting-oriented rather than hands-on engineering tutorials.
For how long have I used the solution?
I have been working in my current field for the last two years.
What do I think about the stability of the solution?
C3 AI is pretty stable overall. We did not face major outages, only occasional slowdowns during heavy data processing.
What do I think about the scalability of the solution?
Scalability is one of C3 AI's biggest strengths. It is clearly designed for large datasets and enterprise workloads.
How are customer service and support?
Customer support was helpful but sometimes slower than we wanted. Once the right technical person got involved, issues were usually resolved.
Which solution did I use previously and why did I switch?
Before this, we were using custom Python models and separate BI tools. That worked, but maintaining everything became painful as scale increased.
How was the initial setup?
Pricing feels expensive compared to smaller AI tools, but that is expected since it is aimed at large enterprises. Setup takes a few weeks because of integration, but overall, the setup was straightforward and good.
What about the implementation team?
We purchased C3 AI through AWS Marketplace .
What was our ROI?
The return on investment was good once everything was fully developed and deployed. The biggest gains came from reducing downtime and automating analysis work.
Which other solutions did I evaluate?
We looked at Databricks , AWS SageMaker , and building everything internally. C3 AI stood out because of its pre-built enterprise applications.
What other advice do I have?
Have a very clear business use case before adopting C3 AI. If you are a smaller startup just experimenting with AI, this may be too heavy.
C3 AI makes sense for larger companies that want production-grade AI systems and already have complex data environments. It is powerful, just not lightweight. I would rate this review an eight overall.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Unified sourcing insights have transformed how we optimize spend and track supplier performance
What is our primary use case?
I was involved in testing, and the main use case is more focused on sourcing. The sourcing team is using C3 AI apps for inventory management and saving inventory data.
C3 AI is used by the sourcing team, and it pulls data from all ERPs such as Oscar and SAP, then summarizes the data and presents all sourcing activities in one unified view so sourcing managers can analyze spending and supplier performance without any manual consolidation.
From a sourcing perspective, the anomalies are helping the respective sourcing managers very much and also assist them in selecting the cheapest purchase order. These capabilities are helping all the sourcing managers so that they can analyze spend and supplier performance.
What is most valuable?
The best features C3 AI offers in my experience are the AI/ML features that provide insights such as pricing anomalies, correlating price to indices, and tracking supplier health. Additionally, I can track delivery and those AI/ML analytics are great.
C3 AI also has an alert feature, which is great. In case of any unpredicted scenarios, we will receive alerts as well, which is helpful.
There is good savings in sourcing, especially with the sourcing optimization use case. In the first phase alone, there was approximately $90 million in savings, which reduced about 5% of inventory. This has received good recognition.
What needs improvement?
From a features perspective, I cannot identify specific areas for improvement, but for me, the platform feels satisfying. However, I sometimes hear from colleagues that hallucination is an issue. Overall, it is good.
For how long have I used the solution?
I have been using C3 AI for the past two years at Baker Hughes.
What do I think about the stability of the solution?
C3 AI is stable.
What do I think about the scalability of the solution?
Based on the requirement, we can easily scale it up.
How are customer service and support?
C3 AI contractors are already in our organization. They are amazing and very helpful all the time.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
I did not use any previous solution because Baker Hughes has been involved with C3 AI for quite a long time. I was introduced to it a few years back.
How was the initial setup?
I do not have knowledge about the setup part. Currently, we have contractors from C3 AI, and we have both Baker Hughes people as well as C3 AI people.
What about the implementation team?
I do not have knowledge about the setup part. Currently, we have contractors from C3 AI, and we have both Baker Hughes people as well as C3 AI people.
Which other solutions did I evaluate?
I did not use any previous solution because Baker Hughes has been involved with C3 AI for quite a long time. I was introduced to it a few years back.
What other advice do I have?
C3 AI is a great tool, to be honest. Especially for oil and gas, it is a very proven tool.
If you are trying to optimize sourcing, C3 AI is a great product, and I have also heard that in supply chain it is really good; so I would recommend going for it.