Humans, bots, and AI agents increasingly act on behalf of legitimate consumers and fraudsters alike. The challenge is not just blocking certain traffic types; it is distinguishing between malicious and legitimate activity regardless of the source, and responding appropriately in each case. HUMAN Sightline combines advanced detection, customizable mitigation, and investigative intelligence to provide that clarity. The solution protects users and accounts from fraud, abuse, and misuse by humans, bots, and AI agents and seamlessly enables trusted interactions across the customer journey. By providing direct visibility into key business metrics, HUMAN Sightline allows you to understand and showcase the impact of anti-fraud measures on your bottom line, so you can optimize accordingly.
Cyberfraud Defense helps organizations achieve their goals by combining industry-leading protection with positive business signals and deep context to detect and mitigate events.
Modern threats blend bots, AI, and human-led fraud to bypass traditional defenses. Security and fraud teams require solutions that work like they do, protecting full user sessions with a combination of real-time decisions, modern secondary detection, custom mitigations, and investigative intelligence.
Cyberfraud Defense tackles fraud and abuse caused by bots, AI, and human actions as a comprehensive issue rather than a series of isolated solutions that leave gaps. It provides a seamless experience for end users while protecting against evolving threats. This holistic strategy allows businesses to maintain a secure environment, optimize their resources, and promote sustainable growth without sacrificing security or facing disruptions.
Use cases addressed include:
Account takeover attacks and account sharing
Flagging suspicious behavior
Scraping
Fake and puppeted accounts
Carding and bot automated transactions
Fake interactions such as fake reviews, fake form fills
Bot API abuse
Performance impacts and associated costs
Key capabilities include
Adaptive learning: Cyberfraud Defense continuously learns from each detection and mitigation event, employing layered AI models that automatically detect and react to specific threat adaptations.
Secondary detection and investigative intelligence: Uncover complex fraud networks, identify distinct threat profiles, and track evolving attack patterns with AI-generated insights.
Customizable mitigation and governance: effortlessly enforce security policies with a range of customizable responses, including hard blocking, soft mitigations, silent security controls, and triggers to create investigation tickets.
Visibility and control of known bots and LLMs: get full visibility into known bots and LLMs, and choose to block, allow, show alternative content, or monetize the traffic.
Seamless Integration: seamlessly integrates with CDNs, WAFs, IAM, event management, and fraud operations platforms.
Contextualized business signals: blend friction and mitigation actions to reduce fraud and optimize revenue for the needs of your organization, generating positive business signals and context for detection and mitigation events.
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Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing uses a contract-based pricing model built around two dimensions. The main dimension, Cyberfraud Defense (Bot and Account Protection), is sized and priced by contacting HUMAN directly, so your cost depends on your specific deployment needs. The second dimension covers usage and overage, which are defined by the terms of your contract. Together, these mean your base fee reflects negotiated bot and account protection scope, while extra usage beyond your contracted amount bills as overage. There are no fixed public rates; both dimensions require you to work with HUMAN to determine final pricing.
Top-of-mind questions for buyers
What does the Cyberfraud Defense dimension protect against, and how is that scope sized?
This dimension covers bot and account protection across web, mobile, and API traffic. It defends against account takeover, credential stuffing, fake accounts, scraping, and transaction abuse by bots, humans, and AI agents. HUMAN sizes and prices it based on your traffic volume and deployment needs, so you contact them directly.
How do the two dimensions combine on my bill?
Both dimensions bill together under one contract. The Cyberfraud Defense dimension sets your base protection scope through negotiated sizing. The usage and overage dimension adds charges only when activity exceeds your contracted amount. Your base fee stays fixed while overage varies with traffic above your committed level.
What happens if my traffic exceeds the amount defined in my contract?
Traffic above your contracted amount bills as overage. Both usage and overage are defined by the terms of your contract, so the specific threshold and overage rate depend on what you negotiate with HUMAN. Contact HUMAN to confirm your contracted limits and how overage applies to your deployment.
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HUMAN Sightline Cyberfraud Defense by HUMAN Security
Self Service and White Glove Managed Service Available. Onboarding support provided for all new clients. HUMAN continuously optimizes our detection models using threat markers and signals identified across our network, reducing the rigor of manual tuning and strengthening protection for all of our customers. The solution scales well to support the fast-paced lean security teams of today.
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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