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    Exasure Digital Engagement Portal

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    Sold by: Exavalu 
    Exasure Digital Engagement Platform for Agents empowers insurance carriers and MGAs to transform their agent interactions through a seamless and modern digital experience. To enhance agent satisfaction and productivity, this platform is designed to optimize every touchpoint across the value chain including data prefill, quote creation, policy binding, first notice of loss (FNOL), agent dashboard view and agent reports. With Exavalu's innovative solution, carriers/MGAs can deliver a robust digital environment tailored to the needs of agents, fostering efficiency, reducing operational complexities, and ensuring agents can focus on delivering value to policyholders. This results in stronger agent-carrier relationships and a competitive edge in the marketplace.

    Overview

    Exasure Digital Engagement Platform features a streamlined workflow designed to enhance efficiency and accuracy in agent operations. By simplifying data capture and minimizing redundancy, the platform ensures a smoother user experience. It leverages real-time external data integration and advanced prefill capabilities, enabling faster processing while maintaining precision. This approach not only reduces manual effort but also accelerates critical tasks, allowing agents to focus on delivering exceptional service.

    The digital claims intake process ensures immediate first notice of loss (FNOL), streamlining claims management, reducing delays, and accelerating response times. Agents can easily attach supporting documents, further enhancing the efficiency of both new business and claims adjudication.

    A user-centric interactive dashboard delivers actionable insights via visual charts and graphs, enabling supervisors to monitor team performance and operational metrics in real time. Out-of-the-box reports provide a holistic view of business health, with export capabilities for detailed analysis. Agents benefit from an intuitive workbench consolidating tasks like saved quotes, submissions, and endorsements, allowing them to prioritize effectively.

    The platform also features simplified eligibility checks, guiding agents through product eligibility for various customer scenarios, enhancing decision-making accuracy. Its communication tools foster seamless collaboration with underwriters and back-office teams, ensuring swift query resolution. Easy access to essential resources - forms, brochures, and marketing materials - equips agents to deliver superior customer service.

    Additionally, proactive work reminders for key events, such as renewals, enable agents to plan ahead, strengthening customer relationships and improving retention. This purpose-built digital solution empowers insurance carriers and MGAs to enhance operational efficiency, optimize agent productivity, and deliver exceptional customer experiences while driving business growth.

    Highlights

    • Helps the agent in decision making by validating carrier offering of specific Industrial Class Code for a particular location (city, state and zip code combination). Agents get the flexibility of generating premium amount in 2 minutes and promptly respond to client requests. Agents can also directly submit final quote to carrier system, eliminating need for manual touchpoints. This helps in reducing the turnaround time in sales process and there by catalyst the growth.
    • e-FNOL Submission feature helps in a faster claim intake process by offering product specific data capture and a streamlined submission process to add supporting documents, photos etc either while filing a FNOL or at a later stage.
    • The interactive dashboard offers visual summaries using various intuitive charts and graphs for enhanced future planning. This dashboard can also be customized based on carrier specific needs by adding new type of KPI data and information. Out of the box and custom reports can be generated to get a consolidated view of business capable of filtering based on dates and product.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

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    Pricing

    Exasure Digital Engagement Portal

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (5)

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    Dimension
    Description
    Cost/12 months
    Band 1
    Up to 25M USD of GWP for policies processed based on most recent 12 months
    $170,000.00
    Band 2
    26M to 99M USD of GWP for policies processed based on most recent 12 months
    $250,000.00
    Band 3
    100M to 250M USD of GWP for policies processed based on most recent 12 months
    $350,000.00
    Band 4
    250M to 1B USD of GWP for policies processed based on most recent 12 months
    $500,000.00
    Band 5
    1B to 2B USD of GWP for policies processed based on most recent 12 months
    $700,000.00

    Vendor refund policy

    Eligibility for Refunds

    1. Trial Period Refunds
    2. Technical Failures

    Non-Refundable Scenarios

    1. Misconfigurations or incorrect deployments by the user.
    2. Cost involved in customizing the product to meet your needs.
    3. Cancellations beyond the refund eligibility period.
    4. Any costs incurred from third-party integrations or dependencies.

    Contact Information For refund-related inquiries or support, contact: Email: DEP_Support@Exavalu.com  Business Hours: 24x7 M-F

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Implementation, configuration and maintenance support offered via Exavalu teams DEP_Support@Exavalu.com 

    AWS infrastructure support

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