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    Dynatrace Operator

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    Sold by: Dynatrace 
    Deployed on AWS
    Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and user experience.

    Overview

    The Dynatrace Operator requires a subscription to Dynatrace. Please see the full platform located here, https://aws.amazon.com/marketplace/pp/prodview-zcobx7h2mbtk2?sr=0-2&ref_=beagle&applicationId=AWSMPContessa , and contact your AWS or Dynatrace sales team for further details and implementation support.

    Simply smarter, all-in-one-platform, powered by AI. Dynatrace ensures enterprise cloud success while optimizing resources and rationalizing tools with automated, AI-powered AWS monitoring. With Dynatrace, you can:

    • Monitor your full stack with no manual configuration. End-to-end monitoring of your AWS applications and infrastructure
    • Automatically discover all EC2 instances running in Availability Zones by leveraging CloudWatch API
    • Migrate into AWS faster with automation and intelligence
    • Optimize delivery pipeline with an AI-driven DevOps methodology
    • Improve mean time to resolution with precise root cause analysis showing causation and correlation
    • Analyze highly complex and dynamic ecosystems and billions of events in real-time
    • Out-of-the-box, Dynatrace works with Amazon EC2, Elastic Container Service, Elastic Kubernetes Service, Fargate and serverless solutions like Lambda.

    Highlights

    • Automatic: Zero-touch configuration, continuous delivery, and relationship mapping in real-time. Instant answers and precise causation.
    • Full stack: Understand all the relationships and independencies, top to bottom, from end-user experience to infrastructure health.
    • AI at the core: Radically different AI engine, Davis, processes billions of dependencies for instant accurate answers beyond human capabilities.

    Details

    Delivery method

    Supported services

    Delivery option

    Latest version

    Operating system
    Linux

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Dynatrace Operator

     Info
    This product is available free of charge. Free subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Vendor refund policy

    This is a placeholder value. Please update this value via the AWS Marketplace Management Portal.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Dynatrace Helm Delivery of Dynatrace Operator v1.7.1 - EKS add-on

    Supported services: Learn more 
    • Amazon EKS
    EKS add-on

    An add-on is software that provides supporting operational capabilities to Kubernetes applications but isn't specific to the application. This includes software like observability agents or Kubernetes drivers that allow the cluster to interact with underlying AWS resources for networking, compute, and storage. Add-on software is typically built and maintained by the Kubernetes community, cloud providers like AWS, or third-party vendors. Amazon EKS add-ons provide installation and management of a curated set of add-ons for Amazon EKS clusters. All Amazon EKS add-ons include the latest security patches and bug fixes, and are validated by AWS to work with Amazon EKS. Amazon EKS add-ons allow you to consistently ensure that your Amazon EKS clusters are secure and stable and reduce the amount of work that you need to do to install, configure, and update add-ons.

    Version release notes

    Support

    Vendor support

    Free built-in support via forum and support portal. Enterprise Support is available for at additional cost.

    https://www.dynatrace.com/services-support/#get-support 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    172 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Marketing and Advertising

    Dynatrace clear and functional

    Reviewed on Jan 25, 2018
    Review provided by G2
    What do you like best about the product?
    Dynatrace has a centralized suite of tools to review an the performance of an application from inside the system and from an end user perspective. It rivals NewRelic in its ability to monitor what is necessary and it is simple to set up. Everything is in one easy to search dashboard and there is no confusion as to where to find the information you need.
    What do you dislike about the product?
    It can be pricey and difficult to find what tools are best for your needs without an extended trial of various capabilities. The monitoring can get a bit chatty and sometimes we get alerts that are not clearly caused by something wrong on the systems. The agents that do external testing from different regions can sometimes report incorrect information.
    What problems is the product solving and how is that benefiting you?
    We monitor the sites we manage externally with the Keynote capability and it really proves what end users see are the problems they are facing. We can tie those directly to errors in the application from the dashboard.
    Recommendations to others considering the product:
    Definitely compare the features and prices against New Relic. It may be a better fit.
    Financial Services

    Excellent for application stack performance

    Reviewed on Jan 21, 2018
    Review provided by G2
    What do you like best about the product?
    Very good product, Easy to install and get running.very competitive licence costs, and 24/7 product support.
    What do you dislike about the product?
    Never used in cloud, so ambiguous about the bandwidth usage and availability over there
    What problems is the product solving and how is that benefiting you?
    Monitor performance and logs
    Matthew L.

    Great product for digging into issues!

    Reviewed on Jan 19, 2018
    Review provided by G2
    What do you like best about the product?
    The ability to show the flow of transactions, where the errors are and what functions are responsible for the long run times or errors is awesome. Even a non-developer like me can troubleshoot and find the cause of issues.
    What do you dislike about the product?
    There is almost too much information at times. It is very easy start investigating an issue and wind up researching an issue that isn't the actual cause of the problem you're trying to sort out. Setting up business transactions would be really helpful, but I still haven't figured out the best way to do that. I don't like that they keep changing the product's user experience and menus. this makes it very difficult to walk other users through how to troubleshoot issues on their own. I also don't like their customer portal or how their support and account management team has decreased in their helpfulness over the years.
    What problems is the product solving and how is that benefiting you?
    We are using this to find and troubleshoot issues with our applications, whether they are application issues with IIS or Tomcat, database issues, or network issues. We also use Dynatrace to chart errors, and monitor server health (memory/cpu/disk).
    Recommendations to others considering the product:
    This is the product that you will want, one that gets every request and lets you inspect everything about that request. The installation process is easy, but you should carefully consider the licensing and where you should use this (we use in production and our performance test environments) because it can be very expensive if you roll this out everywhere.
    Sports

    DynaTrace

    Reviewed on Jan 19, 2018
    Review provided by G2
    What do you like best about the product?
    Detailed logging ability is best of breed
    What do you dislike about the product?
    Challenging to analyze data. Need expert on staff or a COE to maximize tool usage
    What problems is the product solving and how is that benefiting you?
    System slowdowns, web development tracing
    Recommendations to others considering the product:
    Setup a dedicated support swat team or center of excellence for tool experts.
    Grow your usage/user base by opening up usage to support liaisons
    Also good to control licensing with controlled rollouts
    Wholesale

    Best APM Tool on the Market

    Reviewed on Jan 18, 2018
    Review provided by G2
    What do you like best about the product?
    Dynatrace is the best APM tool on the market. It tracks all user and bot interactions and stores them so you can later go back and investigate what may have caused an issue or made a user have a bad experience. We have this tool implemented on all of our eCommerce websites, apps, and servers.
    What do you dislike about the product?
    I currently wish there were more features that related to digital marketing. We are constantly trying to verify real sessions and users and since dynatrace already gathers this information, it would be nice to have an out of the box way to bucket valid traffic into proper marketing channels.
    What problems is the product solving and how is that benefiting you?
    Performance monitoring on web servers and commerce platforms.
    Recommendations to others considering the product:
    Although the tool may seem expensive, it has proved it's worth time and time again when our site crashes or things go wrong. The business value we have gained from this tool is incredible.
    View all reviews