Overview
DocuTons is a next generation document intelligence platform that enables organizations to centralize structure and activate technical and operational information Built entirely on AWS and designed with a multitenant architecture DocuTons connects seamlessly with existing repositories such as SharePoint GDrive NAS or local file systems preserving existing permissions and ensuring that sensitive data remains within the customers control Using Generative AI and semantic search DocuTons transforms how technical documentation is accessed enabling employees and clients to instantly find accurate answers from complex manuals blueprints procedures and contracts Integrated chat interfaces allow users to interact naturally with content improving maintenance compliance onboarding and operational decision making The platform empowers industries like manufacturing pharma energy and logistics to increase efficiency reduce downtime and enhance the usability of their knowledge base With customizable analytics and use case driven dashboards organizations can uncover trends monitor usage and identify gaps to drive continuous improvement DocuTons presents a technology stack that combines native AWS services to offer a robust and secure solution. AWS S3 and AWS AppFlow for document storage and management. AWS Lambda and AWS Textract for data processing and extraction. AWS Bedrock and Amazon Open Search as generative AI components. Amazon Cognito and AWS IAM for security and authentication. Amazon API Gateway and AWS Lambda for queries and APIs. QuickSight for visualization and reporting. All of this is accessible from an intuitive web frontend for conversational queries
Highlights
- AI-powered document intelligence: Instantly access and understand complex technical documentation using Generative AI and semantic search capabilities.
- Seamless integration & secure access: Connect to SharePoint, GDrive, NAS, and local systems while maintaining existing user permissions and full data sovereignty.
- Optimized operations & maintenance: Improve efficiency and decision-making by enabling fast, accurate answers from structured and unstructured documentation.
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Vendor support
Customers of DocuTons receive dedicated phone, email and portal based support Priority support and SLAs are available under enterprise plans Our support team includes experts in cloud infrastructure AI and document intelligence to ensure smooth deployment integration and usage of the platform All the support information is available here: Phone number: +34 902 888 345 (24/7 assistance) Open tickets: managedservices@ackstorm.com Clients panel: