Sold by: 10-8 Systems
10-8 Systems offers advanced, cloud-native computer-aided dispatch (CAD) and mobile solution for law enforcement, emergency services, fire, and private security. Created by first responders, for first responders, the platform provides a cost-effective, modern solution for efficient dispatch, mobile CAD, and more.
Overview
10-8 Systems is a user-friendly, cloud-native CAD & Mobile solution tailored for organizations with staff responding to calls, including 911 centers, law enforcement, fire departments, security companies, animal control, and search and rescue teams. As a market leader, we offer an integrated hub of dispatch, communication, and record capabilities, surpassing legacy systems.
Our software scales to any agency size and is customizable, including integrations like vehicle location (AVL), EMD, ePCR, radio, surveillance, and more. Built on a single code base, we ensure interoperability across various functions. Our AI-driven approach enhances product quality, uptime, and redundancy. We prioritize a seamless user experience, simplifying tasks for all users.
Highlights
- Simple & Intuitive Design - allows for total system adoption within hours by dispatchers and field users.
- Cloud-Native & Fully Responsive - no server room requirements, no on-site maintenance, no special hardware requirements, and can be accessed from anywhere.
- Flexible - easily customizable and can integrate with a variety of 3rd party solutions.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Full Users | Full users needing access to CAD/full software. | $10,000,000.00 |
Mobile Users | Users that only need access to the Mobile CAD. | $5,000,000.00 |
Dimensions summary
You buy access by user type, and pricing scales with how many users you license in each category. Full Users get access to the CAD and full software, covering dispatch and connected workflows. Mobile Users get access only to the Mobile CAD, meant for field access from devices in vehicles or remote locations. The two dimensions are independent, so you can mix and match counts. You pay per user under a contract term. Match each person to the type that fits their role to set your total.
Top-of-mind questions for buyers
A Full User is licensed for the CAD and full software, covering dispatch, reporting, and connected workflows from a communications center. A Mobile User is licensed only for the Mobile CAD, used by field personnel accessing the system from tablets, laptops, or MDTs in vehicles. Each person counts as one licensed user in their category.
The two user types bill independently and both appear on the same invoice. Your total depends on how many people you license in each category. Agencies with many field responders will see Mobile User counts weigh heavily, while dispatch-focused centers lean on Full User counts. Match each role to its type to estimate cost.
The platform is cloud-native and built to scale from single departments to statewide operations. You license users per category, so you can add Full Users or Mobile Users as staffing changes. For specifics on mid-term additions and how added users are billed under your contract, contact the vendor.
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Vendor refund policy
No refunds will be provided for unused services.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Email tickets may be submitted 24 hours a day and phone support will typically be available Monday through Friday from 8AM PST to 6PM PST. Emergency support can be requested by the Client's representative signing this Agreement.
Additional SLA options are available.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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