Overview
Field Technician Troubleshoot and Resolve
Flexa, with over 15 years of expertise in AI and Cloud, delivers this solution to create measurable business impact.
Our platform runs directly in the customer’s AWS account, ensuring scalability, compliance, and full ownership.
Benefits
- This solution with Salesforce autonomously resolves issues that may arise during the task without the need to call the support desk by
consulting information for 1/Product and service data 2/Customer or account information 3/Inventory data 4/Automate troubleshooting 5/
Requesting Instructions from Knowledge Base or Help:
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Designed to reduce costs, accelerate processes, and enhance customer and employee experiences.
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Scalable and secure, aligned with enterprise-grade requirements.
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Strategic implementation with continuous improvement.
How We Deliver
The Flexa solution is powered by Amazon Bedrock and Amazon SageMaker, enabling robust, scalable, and intelligent automation tailored to this use case.
Highlights
- Runs directly in the customer’s AWS account for full ownership and compliance
- Powered by Amazon Bedrock and Amazon SageMaker for scalable and intelligent automation
- 15+ years of Flexa expertise delivering enterprise AI and Cloud solutions
Details
Unlock automation with AI agent solutions
