Sold by: TinosysÂ
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Innovate, highly-scalable SaaS offering that boosts agility and customer satisfaction through better data, better segmentation, and better customer engagement. Our platform cleans and consolidates data, presents highly accurate customer segmentation, and builds engagement around Amazon Connect.
Overview
Tinosys TrueInsights delivers better data and engagement for your Customer Success team. We integrate with all data sources across your company that hold product and customer data, consolidate and clean it, then use data science and ML/AI to generate detailed, accurate customer segmentation to feed to your business apps. This greatly improves CS teams ability to quickly scale and respond to business changes. We can also design and deploy an effective customer engagement process using Amazon Connect to significantly boost customer satisfaction, NPS, and CSAT scores throughout the customer lifecycle. Result: Lower CS costs at higher scale, better renewals, lower churn, and stronger customer endorsements.
Highlights
- Comprehensive data consolidation, cleaning, and classification of data from all internal sources
- Detailed and highly-accurate customer segmentation accessible via existing business apps
- Design and implementation of Amazon Connect call center
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
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Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
Essential | 1 Million Data Rows and 1 Data Connector | $900.00 | |
Professional | 2 Million Data Rows and 3 Data Connectors | $1,750.00 | |
Advanced | 3 Million Data Rows, 5 Data Connectors plus ML Analytics | $3,000.00 | |
30 days Free Trial | 30 days Free Trial. After 30 days, it will upgrade to Essential | $0.00 | - |
Vendor refund policy
No refunds or cancellations.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Vendor resources
Support
Vendor support
AWS infrastructure support
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