Sold by: PubNubÂ
Deployed on AWS
Easily build, manage, and optimize your live streaming chat and real-time engagement solutions. With a secure, reliable, and globally scalable platform, PubNub provides core services for real-time messaging, analytics and decisioning, empowering businesses to build engaging, interactive solutions, while making data-driven decisions that drive key KPIs like engagement, retention, and monetization.
Overview
PubNub Chat is a production-grade solution for scalable, real-time audience messaging built on the PubNub Platform and optimized for live streaming experiences that demand performance, extensibility, and reliability. Our purpose-built Chat SDKs enable developers to easily build and manage real-time chat, reactions, polls, presence, and moderation solutions across millions of users with sub 50 ms latency and 5-9s uptime reliability, and globally proven infrastructure.
Developers launch fast using prebuilt SDKs, sample apps, and low-code tools. Modern features like emoji reactions, threading, read receipts, and typing indicators deliver a rich, interactive experience. Operations teams manage users, channels, and moderation through our no-code BizOps Workspace for monitoring and managing users, messages and channels.
PubNub Chat integrates seamlessly with Amazon IVS and other video providers to power stream-synced engagement like audience reactions, Q&A, and live polls. Because it runs on the broader PubNub Platform, teams can extend easily into additional real-time solutions like trivia games, overlays, betting prompts, and in-app automation via PubNub Functions.
With transparent MAU-based pricing and freedom from rigid toolkits or closed suites, PubNub Chat helps teams launch faster, scale globally, and deliver real-time engagement that drives retention, monetization, and loyalty across live streaming apps and other interactive experiences.
Highlights
- Powers over 800 Million unique monthly devices, routes more than 1.9 Trillion per month, and supports concurrent audiences of more than 50 million
- 75+ SDKs, enterprise-grade security, 99.999% SLA-backed reliability, and sub 50 ms worldwide latency
- Single platform to build any combination of real-time features, including chat, live audience engagement, multi-user collaboration, device control, data streaming, and geolocation, and dispatch
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Monthly Active Users | Monthly Active Users included in PubNub plan | $50,000.00 |
Transactions | Transactions Included in PubNub Plan | $50,000.00 |
Vendor refund policy
Refunds. No refunds will be given by PubNub unless expressly specified in this Agreement.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Contact support@pubnub.comÂ
Get the support you need to build and manage your solutions confidently. All plans include standard support, with premium options available for mission-critical applications, including 24/7 support, support response SLAs, DevOps monitoring dashboards, and communication over Slack or Microsoft Teams.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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