Sold by: UNLESS
Deployed on AWS
UNLESS provides the leading AI platform for customer success in Europe's financial services sector.
Overview
UNLESS.COM is the leading AI platform for customer success in Europe's regulated sectors, providing sales, marketing and support with automated assistance, AI-powered search, and agent task automation for both customers and teams, while ensuring robust privacy protection and compliance.
Highlights
- Integrate anywhere - rapidly implement a no-code enterprise AI solution into your legacy systems, without worrying about security.
- End-to-end workflows - Configure, train, and deploy AI agents across multiple use cases that add up to convert new customers, avoid churn, and reduce support workload.
- Bullet-proof compliance - Stick to all EU regulations for privacy, security, and data governance, while avoiding stale data and hallucination.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Premium | For medium-sized businesses looking to cover multiple use cases for customer success. | $24,999.00 |
Dimensions summary
This listing offers one contract dimension, Premium, billed in Units. It targets medium-sized businesses that want to cover multiple customer success use cases. Pricing is committed under a contract rather than metered per action, so you buy a set quantity of Units up front. The single dimension keeps the budget line predictable. You choose the Unit quantity that matches your expected volume. There are no separate tiers or instance sizes to compare within this listing.
Top-of-mind questions for buyers
A Unit maps to an outcome. An outcome is recorded when the agent does the job it was set up to do in an interaction. That means either a resolution, where it answers a real question, or a procedure handoff, where it passes the customer to a person or workflow.
No. Billing is per interaction, not per action. One interaction equals one outcome, no matter how many steps the agent takes inside it. Misfires that do not complete the job cost nothing.
When your monthly volume regularly exceeds the included outcomes, the vendor agrees a tailored tier with you rather than applying an automatic overage line. Teams that consistently run above their included volume move to a custom arrangement. Contact the vendor to set the right level for your expected demand.
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Helpful?
Vendor refund policy
UNLESS offers a grace period (a pilot), in which the you may decide to cancel the contract and get a refund for any subscription fees that were already paid. After tje grace period has ended, the general terms and conditions for cancellation apply. See the associated chapter in the Terms And Conditions for details.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
All UNLESS customers will have access to individual communication channels and an account manager. Other, continuous means of support are by AI assistance on the unless.com website, email at support@unless.com , or through the support form.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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