Sold by: SyncronÂ
Deployed on AWS
Syncron's AI-powered aftermarket SLM platform integrates aftermarket operations and data to help OEMs improve customer outcomes, make smarter business decisions, and realize the full potential of aftermarket revenue.
Overview
Syncron's AI-powered aftermarket SLM Platform is a holistic, platform approach to managing the asset lifecycle and customer relationship. Combine disconnected parts of aftermarket operations, and turn the data into decisions - your Aftermarket Intelligence.
Complex asset manufacturers using Syncron can drive aftermarket revenue growth in the following ways:
- Present decision-makers with a unified, curated view of their aftermarket operations from which to execute strategy
- Give pricing managers an automated way to update prices on spare parts, with the full backing of advanced machine learning, proven pricing models, and intentional constraints
- Strengthen inventory planners' ability to hone in on keeping high service levels with high margin, utilizing automatic replenishment policies, extensive cost breakdowns, demand type classifications, and advanced simulations
- Allow suppliers to view parts and claims details they may be responsible for, increasing recovery amounts and reducing administrative barriers
- Provide dealers with a unified planning, return ordering, shipping, stocking, and claim experience
- Enable technicians through maintenance on products and parts with a mobile knowledgebase and parts catalog accessible on and offsite, complete with genAI support
- Optimize service contract proftabilty using parts and labor cost estimates
Syncron's focus on the aftermarket ecosystem is ideal for OEMs who want to use their aftermarket as a source of growth.
35+ years of aftermarket expertise translates into Syncron's solutions and services, ensuring you are up and running quickly with the data structure to support your business today and in the future.
World-leading Syncron customers include PACCAR, Hyster-Yale, Electrolux, Mazda, JCB, Terex, Bileko Car Parts.
Contact us to learn more.
Highlights
- Grow aftermarket revenue and profitability by improving aftermarket services and operations at each step of the way, from pricing, to planning, to service - and across your entire network.
- Improve customer service outcomes with increased item availability, at the right price, and removing blockers for dealers and technicians to provide exceptional service.
- Gain visibility and control across your install base and the service lifecycle.
Details
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Features and programs
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Connected Service Platform | Connected Service Platform. Please request a private offer. | $0.001 |
Vendor refund policy
We understand that each of our clients has unique needs and requirements when it comes to customer support. That is why we offer a range of flexible support offerings designed to cater to your specific preferences and business goals.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Syncron offers a range of flexible support tiers designed to cater to your specific preferences and business goals. Please visit https://syncron.freshdesk.com/en/support/home or contact us at support@syncron.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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