Sold by: SAMANA GROUP LLCÂ
In this Proof of Concept (POC) effort Samana Group will implement a new environment that will allow for testing and evaluating applications and desktops presented by AWS WorkSpaces.
Overview
Samana will design the Proof of Concept (POC) for AWS WorkSpaces following the principles of the AWS Well-Architected Framework, when applicable. The principles include building a secure, high-performance, resilient, and efficient solution. The Well-Architected Framework ensures cloud best practices, embracing the six pillars: Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization, and Sustainability.
The POC effort consists of the following phases:
Kickoff
â—Ź Introduce teams and establish communication preferences. â—Ź Review scope of work. â—Ź Review environments, processes, security standards, tooling, documentation, and repositories.
Discovery
â—Ź Review of infrastructure involved. â—Ź SLA and uptime requirements. â—Ź Performance requirements for the application. â—Ź Security and compliance requirements. â—Ź Data and storage requirements.
Design
â—Ź Design Network and communications. â—Ź Identify application requirements and decide the functionality on WorkSpaces. â—Ź Define pipelines for automation process. â—Ź Definition of cloud resources for Stack. â—Ź Design the Fleet types to use. â—Ź IAM policies. â—Ź Authentication flow. â—Ź Review network architecture.
Deployment
â—Ź Configuration of landing zone. â—Ź Creation of AWS account. â—Ź IAM configuration. â—Ź VPC set up. â—Ź Creation of instances (image builder and fleets). â—Ź Integration of AWS CloudFormation for automation. â—Ź Configuration of storage for applications settings.
Configuration & Testing
â—Ź Authentication configuration. â—Ź Active Directory support. â—Ź Creation of image builders and Elastic, On-Demand or Always-On Fleets. â—Ź Configurations of Image Builder. â—Ź Users to provision on the Stacks. â—Ź Testing and setting processes.
Highlights
- Expert Guidance and Support: Samana Group's EUC/VDI experts have on average 15+ years of enterprise experience designing, deploying and managing application virtualization solutions, including managing the largest production instance of AWS WorkSpaces to date.
- Accurate and Streamlined Approach: Samana Group's POC methodology provides rapid assessment, design and deployment of a pre-production environment, allowing for accurate analysis of solution capabilities prior to a production state rollout.
Details
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Delivery method
Deployed on AWS
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Pricing
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Support
Vendor support
Email: solutions@samanagroup.com Phone: 786-231-5154
Samana Group Provides 24/7/365 Global Managed Services for your end user computing environment.
Environment Assessment (Annual): Inventories environment, verifies architecture, installs monitoring agents, ensures WorkSpaces connectivity.
Monitoring: Proactive optimization, monitors device/app performance, sets thresholds, and creates alerts.
Incident Management: 24/7/365 service desk, logs requests via phone/email, follows ITIL for rapid service restoration.
Problem Management: Conducts root cause analysis for unknown issues, implements solutions to prevent recurrence.
Issue Resolution: Resolves issues remotely, escalates major incidents for onsite support if needed.
Disaster Recovery: Assesses capabilities, documents failover steps, supports testing, ensures synchronization.
Resource Optimization: Provides utilization alerts (CPU, memory, disk) and capacity trend recommendations.
Change & Release Management: Manages changes proactively, records, tests, and implements updates.
Service Level Agreements
Priority Level 1 - Thirty (30) minutes A P1 incident creates a critical business and/or financial exposure.
Priority Level 2 - Two (2) hours A P2 Incident creates a serious business and/or financial exposure.
Priority Level 3 - One (1) business day A P3 incident creates low business and financial exposure. No significant effect on the usability of any critical or important WorkSpaces service.
Priority Level 4 - Two (2) business days A P4 incident creates no business and financial exposure.