Sold by: IEM International, Inc.
HousingAssistIQ™, or HAIQ™, is a grant management solution capable of seamlessly processing large volumes of applications and documents with fraud detection capabilities to accept, review, and disburse assistance to eligible homeowners seeking assistance through the U.S. Treasury’s Homeowner Assistance Fund program.
Overview
IEM’s HousingAssistIQ™ solution, a comprehensive grant management solution designed in response to the unprecedented hardship of homeowners during the COVID-19 pandemic, manages the full lifecycle of the Homeowner Assistance Fund process.
HousingAssistIQ™ manages the considerable numbers of applications from affected individuals, as well as efficiently moves homeowners through the aid process to ensure those in need receive funds before it is too late.
HousingAssistIQ™ utilizes industry-best technology to automate workflows, increase efficiency, decrease error, and reduce costs. In addition to our end-to-end analysis, HousingAssistIQ™ generates dashboards to support citizens and clients from the time of application through funds disbursement, providing easy access to submitted and stored data and documents for homeowners. The HousingAssistIQ™ platform prioritizes transparency by providing full audit trails, supporting fund allocation visibility to monitor fraud, and providing easy integration to mortgage services through the Common Data File to ensure outstanding mortgage payments and disbursements are accurately confirmed and processed.
Recognizing a need, IEM developed HousingAssistIQ™ to help communities prevent a housing instability crisis and distribute the authorized $10 billion in HAF program relief to homeowners experiencing financial hardship and seeking assistance to cover ownership-related delinquencies helping them avoid default, foreclosure, or displacement.
Highlights
- Key Capabilities: Automated workflows, Case Management support, Centralized Data Repository, Document Repository, Fraud Detection, Individual licensing for all users, Integration with external systems, Intelligent Document Processing, Robotic Process Automation, Role based access for all users
- Grant Administration and Management: Application, Eligibility Determination, Duplication-of-Benefits Review, Disbursement, Monitoring and Reporting, and Reapplication (as needed)
- Built by experts: extensive government and nationwide experience with federal and state grants management and housing programs. Real-time analytics, Automated approval governance, Proactive fraud management, Mobile-enabled
Details
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Delivery method
Deployed on AWS
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Pricing
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Support
Vendor support
IEM provides full support to customers leveraging HousingAssistIQ™, with help desk and maintenance as required. IEM also offers training to system users to ensure front-line hiring personnel and supervisors fully leverage the benefits of the application.
For questions on the product, contact us at solutions@iem.com
Software associated with this service
Appian Platform
By Appian
Appian is the unified platform for change. We accelerate your business by discovering, designing, and automating your processes. We combine the key capabilities needed to get work done faster, Process Mining + Workflow + Automation, in a unified low-code platform. Many of the world's largest organizations use Appian to improve customer experience, achieve operational excellence, and simplify global risk management and compliance.