Overview
"SecurityLive!" interview with CTO Avesta Hojjati
Watch AWS's "SecurityLive!" interview to learn about MAX, the new supply chain detection and response managed solution from SecurityScorecard. https://www.youtube.com/watch?v=QU_vn7jbXfU
"SecurityLive!" interview with CTO Avesta Hojjati

Product video
SecurityScorecard's MAX is a fully managed, fully operationalized supply chain cyber risk management service. With MAX, security teams can:
Identify your biggest cyber risks - MAX leverages a likelihood of incident model to identify critical vulnerabilities across 17 security categories to determine which issues are likely to result in an incident. In real time, customers can see their vendor risk profile in the MAX dashboard.
Remediate critical issues - Using SecurityScorecard's world class data and technology, MAX identifies and prioritizes risk and then remediates critical issues across your entire supply chain.
Continuous vendor monitoring - Leveraging SecurityScorecard's trusted security ratings, MAX continuously monitors vendors to determine if their cyber hygiene is improving or declining. Based on your workflows, MAX can work directly with vendors to improve their security posture and their score.
24 x 7 x 365 visibility - Zoom in and zoom out to understand how MAX is helping your business. MAX's powerful reporting capabilities will impress your C suite colleagues and board.
Streamlined vendor communications - MAX handles end to end vendor management and communication. MAX works directly with vendors to remediate and resolve them to improve their cybersecurity posture. All communications are readily available in the MAX dashboard. Alternatively, MAX can support your vendor risk team if you choose to manage vendor communications yourself.
Highlights
- Rely on our experts - MAX solves for the cybersecurity talent gap, enabling you to put your team on other critical projects.
- Gain efficiencies - Save time and money by letting us take care of vendor management and communication.
- Reduce your cyber risk - MAX identifies and remediates critical vulnerabilities that could otherwise leave you exposed. Be a champion to your board, and leverage real-time, easy-to-understand reporting and enable your security leaders to communicate their success.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Security credentials achieved
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Buyer guide

Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
MAX Pricing | MAX Pricing Consultation | $0.01 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Custom pricing options
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Our Customer Success team is a team of advisors, partners and experts that are here to help you maximize your experience with SecurityScorecard. They help you unleash the full potential of SecurityScorecard, provide guidance on use cases, as well as keep you apprised of new product features. From onboarding and adoption through operationalization and scaling, the Customer Success team will be your partner to ensure you meet your goals as an additional layer to our technical support resources.
To reach the Customer Success team contact us at csm@securityscorecard.io . For technical support please contact us at support@securityscorecard.io .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
Standard contract
Customer reviews
Continuous monitoring has strengthened our external posture and improved cyber insurance decisions
What is our primary use case?
My main use case for SecurityScorecard is that most of the time, the customer is looking for a solution which can provide all vulnerabilities and rate, security rate, and it also performs scanning of their domain, subdomain, and IP address. Customers can easily determine what weak passwords and policy configurations exist and can easily find out vulnerabilities.
A specific example of how a customer has used SecurityScorecard to solve a problem is that I have given SecurityScorecard to multiple customers, and they were looking to understand what vulnerabilities they have and what ratings they have.
I must add that SecurityScorecard continuously monitors the cybersecurity posture of the vendor, supplier, partner, SaaS platform, and others. Most of the time, the customer does not know what ports are open and whether they are exposed to vulnerabilities or weak SSL, TLS configuration, or malware signals, or misconfigured DNS. They also do not know whether their credentials are leaked. SecurityScorecard can help with this. For external attack surface monitoring, it is very useful.
What is most valuable?
The best features SecurityScorecard offers are cyber insurance underwriting and risk scoring, which I think are the best use cases, where the customer can easily reduce underwriting time and detect sudden posture changes.
Regarding how the risk scoring and cyber insurance features help my customers, they help detect sudden posture changes and evaluate the cyber hygiene of insured entities and price policies.
I would also add that it provides value for security posture management and executive reporting. It provides simple, visual, letter grade, and easy to explain metrics and score histories. Regarding the value it provides, it converts complex security issues into business-friendly language, which helps executives and the board understand cyber risk. It supports governance and risk metrics. Compliance support and auditing provide continuous monitoring, showcasing external posture over time, detecting misconfiguration that violates standards, and help with frameworks such as NIST 800 and ISO 27001, PCI DSS, HIPAA, DORA, and SOC 2.
SecurityScorecard has positively impacted my organization and my customers by providing numerous benefits. Customers easily obtain the score, which is a use case I value greatly. Customers can easily determine what ports are open and many other things so that they can secure their DNS, applications, and networks effectively.
My customers have seen measurable outcomes and specific improvements, as they have improved compliance and security with the help of SecurityScorecard.
What needs improvement?
SecurityScorecard can be improved. As it currently stands, it does a good job monitoring public-facing devices and the internet and DNS. If SecurityScorecard could also help their customers internally by developing their tool or feature so that customer devices that are not only public-facing can be monitored, it would be more beneficial.
For how long have I used the solution?
I have been using SecurityScorecard for the last five to six years.
What do I think about the stability of the solution?
SecurityScorecard is stable.
What do I think about the scalability of the solution?
The scalability of SecurityScorecard is fine, and there is no challenge with its scalability. As of now, I have not faced any issues with the scalability of SecurityScorecard.
How are customer service and support?
Customers are getting good support 24/7 from SecurityScorecard. I would rate the customer support for SecurityScorecard nine out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, customers were sometimes using FireCompass and sometimes different tools, and some customers were net new, fresh customers using SecurityScorecard for the first time. The payback period of SecurityScorecard is less than six months from an ROI perspective. Sometimes the customer evaluates other options such as FireCompass before choosing SecurityScorecard.
How was the initial setup?
My experience with pricing, setup cost, and licensing is that pricing is acceptable as per the Indian market.
What about the implementation team?
As of now, the customer is happy, and I have not seen any complaints from the customer regarding purchasing SecurityScorecard.
What was our ROI?
When I talk about the return on investment with SecurityScorecard, the customer feedback shows that it is good from an ROI perspective. I have observed that the customer is getting 176% ROI over three years, and they are happy with it.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that pricing is acceptable as per the Indian market.
Which other solutions did I evaluate?
Sometimes the customer evaluates other options such as FireCompass before choosing SecurityScorecard.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Vendor risk monitoring has strengthened our security posture and reduced insurance costs
What is our primary use case?
My main use case for SecurityScorecard is for vendor risk identification, along with active threat intel on our organization.
A quick example of how I use SecurityScorecard for vendor risk identification is when we wanted to onboard a vendor for a vulnerability management tool. One additional step during our due diligence in terms of security and compliance was to verify the SecurityScorecard and BitSight scorecard rating. Based on that rating, we were able to make an informed decision that the vendor is from a security-first organization that prioritizes security, which gave them an upper hand during the competitive bidding. The highest rating was one of the metrics during our review process.
We also utilize SecurityScorecard for active threat intel, so any security issues detected by SecurityScorecard pertaining to our organization are kept at the utmost priority, and we invest considerable time in fixing those security issues.
How has it helped my organization?
Since we onboarded SecurityScorecard, our organization has been positively impacted by significantly improving our security maturity. We rely on the results from SecurityScorecard to determine what prioritizations to make, alongside promoting a security-first culture in terms of our vendors.
I have seen measurable changes since starting with SecurityScorecard. When we began, our security score was a B, and after prioritizing many security issues and promoting a security-first mindset, we eventually achieved an A rating.
What is most valuable?
The best features SecurityScorecard offers, in my experience, include the technical mitigation along with a detailed graph on what exactly the security issue is. I also appreciate the feature where the vendor's security score is being published.
I particularly value the Jira integration, so any issue identified as part of the threat intel activity can be directly updated through our Jira . I also appreciate the automation feature where I receive daily notifications whenever there is a change in our risk.
What needs improvement?
In terms of improvements, I feel SecurityScorecard could enhance some of the integrations based on AI platforms, where I could receive suggestions from the AI tool regarding why SecurityScorecard rates specific issues as critical or high. Details on the technical mitigation would help my non-technical teams understand the security issues better.
I think improvements could be made on the reporting side as well, such as the ability to download customizable reports. While SecurityScorecard offers various kinds of reports now, they are limited to predefined formats. Having the ability to choose specific fields for an automated report would be very helpful.
For how long have I used the solution?
I have been using SecurityScorecard for a little over three years.
What do I think about the stability of the solution?
I find SecurityScorecard stable for our organization, as I have not encountered any downtime. I also appreciate the browser extension feature that identifies the SecurityScorecard score for any organization.
What do I think about the scalability of the solution?
We did not track the scalability metrics for SecurityScorecard. Although we faced some challenges during the initial onboarding with our vendor, the support team helped streamline everything for a very smooth experience.
How are customer service and support?
I have interacted with the customer support team from SecurityScorecard, and they have been very helpful throughout the onboarding process and continue to assist us with bi-monthly sync-up calls whenever we face issues with the platform regarding risk and how to improve our security score.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We did not previously use any other solutions before SecurityScorecard.
How was the initial setup?
SecurityScorecard is deployed in our organization using a hybrid cloud setup.
What was our ROI?
I have seen a return on investment, as we observed a significant improvement in our security scores. When we onboarded to SecurityScorecard, we were at a security score of B+, and based on the issues identified, we managed to move to A, resulting in a lower insurance premium cost for us and considerable cost savings overall, which made our management very pleased with the progress.
What's my experience with pricing, setup cost, and licensing?
Regarding my experience with pricing, setup cost, and licensing for SecurityScorecard, since it does not require active deployment on our side being a SaaS-first company, I expected slightly lower pricing. However, the sales insight was very helpful and contributed to a smooth onboarding process.
Which other solutions did I evaluate?
Before choosing SecurityScorecard, we evaluated BitSight Scorecard. SecurityScorecard offered better pricing and I found its UI excellent to use, so we decided to move to SecurityScorecard.
What other advice do I have?
My advice for others looking into using SecurityScorecard is that I truly appreciate the platform. It has been very helpful for our security journey, providing insights that enrich our vendor compliance processes, particularly during vendor onboarding where we review SecurityScorecard results for our vendors. I believe the platform is very beneficial for the company, and SecurityScorecard as a tool for vendor security management is essential for organizational development. I would rate this overall experience an 8 out of 10.