Sold by: Metacto
Metacto helps our clients move from AI experimentation to production Operational AI. We design, build, and operate AI agents, automated business workflows, and data-connected decision systems, specializing in native AWS services like Amazon Bedrock to power secure, scalable workloads. Every engagement is measured against a business outcome with production-grade governance, evaluations, and human-in-the-loop controls built in from day one.
Overview
Metacto is an Operational AI implementation partner that turns high-value business processes and AI pilots into production systems on AWS. We design and deploy AI agents and agentic workflows that perform real operational work—from resolving support requests and processing documents to coordinating back-office workflows and turning enterprise data into decisions.
We start with a focused workflow where AI can create measurable capacity or improve operational performance. Metacto takes the solution from process design through production implementation, integration, evaluation, governance, and deployment in the customer's AWS environment.
Production agents require more than a model. Each Metacto agent has a written charter defining its purpose, authority, boundaries, decision rights, and escalation rules, together with an evaluation harness and human-in-the-loop controls. This gives business owners a clear way to govern what agents can do and measure how well they perform.
Our solutions are built on AWS using services such as Amazon Bedrock for foundation models and enterprise knowledge retrieval, Amazon Bedrock AgentCore for production agent infrastructure, AWS Lambda, AWS Step Functions, Amazon API Gateway, Amazon S3, Amazon DynamoDB, and other AWS services for application and data infrastructure. Solutions are deployed within the customer's AWS environment so they can align with existing security, identity, networking, logging, and governance controls.
Outcomes we design for include: shorter operational cycle times, increased team capacity, reduced manual work, and more consistent and auditable execution.
Highlights
- Operational AI in production: Move a defined business workflow from problem to a production AI system with measurable operating outcomes.
- Built in your AWS environment: Keep your enterprise data, agent infrastructure, controls, and operational visibility in infrastructure you control.
- Governed and measurable by design: Every agent has defined authority, escalation rules, evaluation criteria, human checkpoints, and operational monitoring.
Details
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Delivery method
Deployed on AWS
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Support
Vendor support
For questions about this offering or to arrange a private offer, contact Metacto at oai@metacto.com
Every engagement includes a dedicated delivery team, a defined plan with milestones, and direct access to the team throughout. For production systems, we provide managed operation with agreed response times, monitoring, evaluations, and ongoing improvements as scoped in your statement of work. We respond to inbound inquiries within one business day.