Manufacturing / Shopfloor Assistant - turn machines into smart machines

The Manufacturing / Shopfloor Assistant by Storm Reply, an AWS Premier Tier Partner, leverages Amazon Bedrock to deliver a GenAI-powered assistant that reduces unplanned downtime by up to 20% — enabling operators to resolve issues in seconds, not hours. It turns machines into smart machines by adding a value-added service that supports operators and teams.

What we deliver

• Ingest and consolidate unstructured documents (manuals, tickets, maintenance logs) into an Amazon Bedrock knowledge base with Amazon S3 vector storage
• Deploy a ready-to-use chat-based assistant UI via the Storm Innovator — accessible on tablets, desktops and mobile devices on the shopfloor
• Implement secure user management and authentication with Amazon Cognito, ensuring compliant access control and European data residency
• Deliver an end-to-end working solution within weeks using Storm Reply's proven accelerators and pre-built assets
• Enable future extensibility: IoT sensor-data analysis (incl. chat-based) and real-time recommendations via Storm's IoT Business Accelerator

Benefits

• Reduce unplanned downtime by up to 20% through instant access to resolution guidance
• Eliminate time wasted searching confusing file structures for critical information
• Bridge the manufacturing skill gap — empower junior operators to resolve issues independently
• Visible ROI quickly, with a low-risk initial deployment starting from approximately €20,000 for a first working version
• For equipment vendors: improve uptime as a value-added service for your customers — new differentiation and revenue
• Ensure compliance with European data-protection standards through Storm Reply's data-residency and secure-architecture expertise

Why Storm Reply Storm Reply uniquely combines deep expertise in GenAI, IoT and manufacturing — three capabilities rarely found together. With proven delivery of Amazon Bedrock knowledge-base solutions and industrial IoT platforms on AWS (e.g. the IoT platform for Eurogate), Storm Reply delivers pragmatic results in weeks using accelerators like the Storm Innovator. As part of the Reply Group, we bring European compliance expertise across GDPR and NIS2.